Bank Teller

Bank Teller position available. As a Branch Service Consultant, you will be the first point of contact for clients at our branch. Your primary responsibilities include welcoming clients, efficiently managing the branch flow through the queue system, providing exceptional client service, and assisting clients with transactions at ATMs and remote or self-service channels. This role is designed to develop your skills and experience in service consulting while delivering top-notch client interactions.

Experience

• Minimum:
  • No prior experience required; however, a Grade 12 National Certificate is essential.
• Ideal:
  • Some client service experience, preferably within a retail, financial, or banking environment.

Qualifications

• Minimum:
  • Grade 12 National Certificate / Vocational.
• Ideal or Preferred:
  • Relevant qualifications or certifications in client service or banking.

Knowledge

• Minimum:
  • Basic calculation skills.
  • Ability to engage with people effectively.
  • Understanding of personal aspirations, ambition, and a willingness to learn.
• Ideal:
  • Knowledge of bank branch environments.
  • Familiarity with Capitec Bank products and internal business processes.

Skills

• Communication Skills: Ability to clearly and effectively communicate with clients and colleagues.
• Computer Literacy: Proficiency in MS Word, MS Excel, and MS Outlook.
• Interpersonal & Relationship Management Skills: Capable of building and maintaining positive relationships with clients and team members.

Conditions of Employment

• Clear criminal and credit record required.
• Must have detectable and recognizable fingerprints in Capitec Bank’s internal electronic banking system.

Why You Should Apply

Join us as a Branch Service Consultant and become a vital part of our client service team. This role offers an excellent opportunity to build your career in banking, develop essential service consulting skills, and make a meaningful impact on our clients’ experiences. If you are eager to learn, passionate about client service, and ready to contribute to a dynamic branch environment, we encourage you to apply.