Receptionist

Applications are warmly invited for a Receptionist role based in Richards Bay. We welcome candidates from every background across KwaZulu-Natal who are ready to grow with us.

Overview

The organisation is investing in its Richards Bay operation, and this Receptionist position reflects that commitment. The successful candidate will work across the administration jobs function and contribute to the wider KwaZulu-Natal business.

Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Richards Bay teams, and the new Receptionist will feel that from the first week.

Stakeholders for this position include line managers, peers across the administration jobs team and trusted external partners. Building those relationships early makes the next twelve months in Richards Bay much easier.

Career Growth

This role can grow with you. Strong performers in the administration jobs team in Richards Bay have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Richards Bay team member.

Internal mobility is encouraged. People who start in Richards Bay have moved into roles in other branches, specialist functions and project teams across KwaZulu-Natal.

A Typical Day

Your day starts at the front of the business, ready to greet visitors, answer the switchboard and make sure the leadership diaries are in order. Through the morning you balance calls, couriers, capturing data and supporting projects with neat, accurate work. After lunch, you might be preparing minutes from a board pack, helping HR onboard a new starter, or chasing a courier across town. By close of day, every desk you support knows you have it covered, and the office is set up for a calm, productive tomorrow.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Richards Bay.

Importantly, the Richards Bay office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Crucially, the rhythm rewards people who plan ahead but also pivot quickly when KwaZulu-Natal operations throw up the unexpected.

About the Team

On top of that, the team you will be working with is fast-paced and energetic. Things move quickly across the Richards Bay office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when KwaZulu-Natal operations get busy.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Beyond that, the team mix in Richards Bay reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Working in Richards Bay

Richards Bay continues to grow as an employment hub in KwaZulu-Natal, with minutes from King Shaka International Airport. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.

Many candidates already living within reach of Richards Bay cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local KwaZulu-Natal economy.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Richards Bay.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Richards Bay, KwaZulu-Natal.

Core Functions

• Coordinate office supplies, courier bookings and facilities requests
• Manage diaries, meetings and travel logistics for the leadership team
• Update intranet pages, notice boards and internal directories
• Provide administrative support to projects and special initiatives
• Maintain visitor registers and ensure compliance with access protocols
• Liaise with suppliers, contractors and service providers
• Track and report on departmental KPIs through standard templates

Who We’re Looking For

• Relevant administrative or office management qualification (advantageous)
• Discretion when handling confidential and POPIA-sensitive information
• 1-3 years’ experience in an administrative or front-office role
• Strong proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
• Comfortable working with finance, HR and operational systems

Importantly, if your CV speaks to the points above, this role is worth a closer look.