Academic Operations Administrator

Work-Force

Job Purpose: To maintain student records, including assessment administration, collection of assessments, keeping registers, and capturing and/or importing marks.

Duties & Responsibilities:

  • Document Management: Manage and file documents effectively.
  • Operating Procedures: Document procedures and resolve queries.
  • Data Capturing: Capture attendance and other relevant data accurately.
  • Administrative Duties: Assist with administrative tasks and set up assessment cycles.
  • Storeroom Management: Manage storeroom inventory and archive documents.
  • Support Campus Activities: Assist with student registration, orientation, open days, internal and external audits, and graduation events.
  • Deadline Management: Support management and the Academic team to meet deadlines and resolve student queries within agreed time frames.

Minimum Requirements:

  • Qualifications: Administration qualification, Degree/Advanced Diploma.
  • Experience: Experience in administrative duties and client services, with prior experience within an Educational Institution.

Key Competencies:

  • Knowledge: Understanding of the South African higher education systems and regulatory framework.
  • Time Management: Ability to manage time effectively.
  • Attention to Detail: Keen eye for accuracy and detail.
  • Customer Service: Customer service-oriented with effective communication skills.
  • Adaptability: Ability to cope with change and work well under pressure.
  • Teamwork: Capable of working in a team environment.

Salary: Market related.

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