Work-Force
An opportunity has arisen for a Retail Sales Assistant in Hermanus. Suitably qualified candidates from across Western Cape are invited to apply.
About This Position
This Retail Sales Assistant role sits within the retail jobs function in Hermanus. It offers a defined scope, clear measures of success, and the support of an experienced team across Western Cape.
Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Hermanus team.
Quality is everyone’s job. Whether the Retail Sales Assistant is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Western Cape is consistently high and consistently fair.
Your Future Here
In addition, this role can grow with you. Strong performers in the retail jobs team in Hermanus have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Hermanus team member.
Internal mobility is encouraged. People who start in Hermanus have moved into roles in other branches, specialist functions and project teams across Western Cape.
Your Team
You will join a tight-knit, collaborative team that knows the retail jobs side of the business inside out. The Hermanus group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.
The team mix in Hermanus reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Key Outputs
- Respond to customer queries, complaints and product returns
- Maintain visual merchandising standards on the sales floor
- Ensure compliance with health, safety and consumer protection regulations
- Prepare daily, weekly and monthly sales reports for the store manager
- Conduct daily cash-ups and reconcile takings against the POS report
- Assist with receiving deliveries and verifying goods against invoices
- Promote loyalty programmes and capture customer information lawfully
- Up-sell and cross-sell products in line with branch sales targets
What You’ll Need
- Comfortable operating point-of-sale systems and handling cash
- Numerate and accurate, with attention to detail on cash-ups
- Basic computer literacy (MS Office, email)
- Matric / National Senior Certificate (Grade 12)
- Willingness to work public holidays and end-of-month peaks
- A clear criminal record verified through approved screening providers
Candidates who meet most of these criteria are welcome to be considered for the role.