Work-Force
Are you a customer-centric individual with a natural talent for sales? If you’re passionate about delivering exceptional customer service and thrive in a dynamic environment, we want you to join our Customer Support Sales team!
Job Responsibilities:
- Customer Service Excellence: Resolve customer issues on the first interaction with a focus on delivering outstanding service.
- Effective Communication: Utilize your expertise and communication skills to address a range of customer queries and issues.
- Build Rapport: Develop strong relationships with customers, understanding their needs and prioritizing their interests.
- Sales Conversion: Turn incoming customer service calls into sales opportunities by explaining product benefits and conducting needs analysis.
- Brand Ambassadorship: Represent our client’s brand with professionalism and enthusiasm.
Job Requirements:
- Education: Grade 12 or NQF Level 4 Equivalent.
- Experience: Minimum of 6 months in sales plus 6 months in customer service; recent 1-year unbroken tenure required.
- Location: Reside within a 30 KM radius from the office.
Skills Required:
- Communication: Excellent verbal communication and soft skills.
- Sales Ability: Proficient in handling objections, building rapport, and conducting needs analysis.
- Customer Service: Solid background in targeted customer service.
- Mindset: Driven with a passion for achieving targets and attention to detail.
- Multitasking: Ability to handle multiple tasks efficiently.
Preferred Skills:
- Sales Experience: Advanced experience in sales, upselling, or retentions.
What to Expect:
- Training: A comprehensive 4-week training program covering systems, service techniques, and customer experience.
- Development: Opportunities for career progression and development within the company.
Company Benefits:
- Medical Insurance
- Group Life Cover
- Early Life Bonus: R2500 (first 4 months based on attendance)
- Attendance Bonus: Up to R1750
- KPI Bonus
- Free Breakfast Monday
Core Behaviours:
Huntswood’s employees are dependable, driven, and collaborative. We seek individuals who are:
- Confidential: Reliable and genuine.
- Dynamic: Passionate and determined.
- Friendly: Compassionate and cooperative.
Ready to make a difference? Apply today to join a team that values growth, development, and exceptional customer service!