Work-Force
Junior Store Manager position available. Purpose: To oversee and manage the daily operations of the restaurant or take-away, ensuring high-quality standards, exceptional customer service, and profitability while maintaining compliance with health and safety regulations.
Duties and Responsibilities:
- Overall Operation Management:
- Oversee the day-to-day operations of the restaurant or take-away, ensuring smooth and efficient functioning.
- Quality Assurance:
- Ensure that food quality standards and PEDROS Standard Operating Procedures are consistently maintained.
- Stock Control:
- Manage stock control processes, including purchasing and ordering, to maintain optimal inventory levels.
- Customer Service:
- Handle customer complaints effectively and maintain high levels of customer service.
- Profitability and Targets:
- Maximize profitability by meeting sales and gross profit percentage targets.
- Motivate staff to achieve sales goals and enhance overall performance.
- Staff Management:
- Manage staff, including handling disciplinary actions, creating work rosters, and providing motivation and support.
- Team Collaboration:
- Work collaboratively within a team to drive the restaurant or take-away forward and achieve business goals.
- Health and Safety Compliance:
- Ensure compliance with health and safety regulations to maintain a safe and clean working environment.
Requirements:
- Experience:
- Minimum of 1 year of experience in restaurant or fast-food service.
- Knowledge:
- Familiarity with GAAP/Micros systems is advantageous.
- Skills:
- Management Skills: Proven ability to effectively manage and lead a team.
- Organizational Skills: Strong organizational skills for managing inventory, staff, and operations.
- Customer Service: Excellent customer service skills with effective verbal communication.
- Problem-Solving: Strong problem-solving skills to address and resolve issues efficiently.