Cashier

Cashier position available. Job Description:

• Support customer service at the point of sale to ensure a world-class shopping experience.
• Record customer transactions on the Dis-Chem operating system according to company policies and standard operating procedures.
• Adhere to Dis-Chem’s customer service policies and procedures.
• Establish a professional relationship with customers.
• Report customer complaints and compliments to the Frontline Supervisor or store management.
• Adhere to the customer turnover hourly rate and be aware of current sales and promotions.
• Ensure colleagues and customers are not exposed to any risk.
• Carry out and manage Dis-Chem’s 5-star communication principles.
• Be responsible for cash flow, including ensuring all line voids and price changes are approved and signed off by the supervisor.
• Exchange merchandise and accept returned goods as authorized.
• Process all purchases, including receiving and processing payments (cash, bank cards, vouchers, coupons, etc.).
• Process all loyalty cards and accelerator partner cards (e.g., Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards, eBucks).
• Ensure cash is placed in the drop safe according to Dis-Chem’s SOPs.
• Restrict usage of your code and password to yourself, ensure it’s safe, and change it regularly.
• Scan and pay for all outgoing stock/items/scripts.
• Keep money safe and secure inside the till.
• Handle daily takings confidentially and discuss only with management.
• Be alert, recognize, and report suspicious behavior to management.
• Address queries regarding store merchandise.
• Adhere to Dis-Chem’s security policies and procedures.

Essential Requirements:

• Grade 12 / Matric.
• Minimum of 6 months’ experience in cashier/till operations.
• Computer literate with proficiency in MS Office.
• Strong numerical skills and command of the English language.
• Basic customer service skills.
• Willing and able to work retail hours.

Competencies:

• In-depth knowledge of operating cash registers and maintaining cash drawers.
• Knowledge of processing sales, refunds, and payments.
• Strong command of English (written and oral).
• Accuracy and attention to detail.
• Presentable appearance and emotional intelligence.
• Social awareness, accountability, problem-solving, and basic report analysis.
• Trustworthy, honest, and good time management skills.

Advantageous:

• Proficiency in a third additional language.

Special Conditions of Employment:

• Willing and able to work retail hours.
• Reliable transport and/or reside close to the store.
• South African citizen.
• Clear credit and criminal records.

Remuneration and Benefits:

• Market-related salary.
• Medical aid.
• Provident fund.
• Staff account.