Work-Force
A Communications Officer position is being filled in Ladysmith. Suitable candidates from across KwaZulu-Natal are invited to submit their applications for review.
The Role
This Communications Officer role has been briefed against a clear set of outcomes for Ladysmith. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the marketing jobs pipeline across KwaZulu-Natal.
Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Ladysmith team.
Stakeholders for this position include line managers, peers across the marketing jobs team and trusted external partners. Building those relationships early makes the next twelve months in Ladysmith much easier.
Internal documentation, process notes and shared playbooks make it easier for the Communications Officer to step into the marketing jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.
Day in the Life
You usually start by scanning campaign dashboards over coffee, checking performance against targets and flagging anything that needs attention. Mornings are often given to creative work — briefing designers, refining copy, planning the next content drop — while afternoons mix stakeholder meetings, agency calls and a steady stream of approvals. In between, you’re watching what competitors are doing, listening to what customers are saying online, and shaping the next set of experiments to push the brand forward.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Ladysmith.
The Ladysmith office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
Beyond that, the rhythm rewards people who plan ahead but also pivot quickly when KwaZulu-Natal operations throw up the unexpected.
Our Commitment to Transformation
Beyond that, the organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across KwaZulu-Natal.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Ladysmith.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Growing With Us
Career progression here is real, not a slogan. The marketing jobs space in Ladysmith offers a clear runway from delivery into team leadership and beyond, and managers sit down with each team member regularly to map out the next step in KwaZulu-Natal.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Ladysmith team member.
Crucially, internal mobility is encouraged. People who start in Ladysmith have moved into roles in other branches, specialist functions and project teams across KwaZulu-Natal.
Your Workplace
Crucially, the environment is creative, deadline-driven and data-aware. Cross-functional work with sales, product and design is the norm, and ideas are tested with real audiences quickly.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Ladysmith site adheres to the standards expected of a responsible South African employer.
Practically speaking, a respectful, professional environment is the standard in KwaZulu-Natal. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.
Notably, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
About Ladysmith
Working in Ladysmith means a place on the Umhlanga Ridge business corridor, with a steady flow of activity and a strong local economy. The team has built solid relationships across the KwaZulu-Natal region, and the Ladysmith office benefits from those long-standing connections.
Many candidates already living within reach of Ladysmith cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local KwaZulu-Natal economy.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Ladysmith.
If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Ladysmith, KwaZulu-Natal.
What You’ll Be Doing
- Ensure all marketing complies with POPIA and consumer protection codes
- Coordinate events, sponsorships and community activations
- Create on-brand content for web, social, email and in-store
- Test, learn and iterate on creative, channels and audience targeting
- Manage email marketing journeys, segmentation and lifecycle automation
- Support sales teams with collateral, presentations and trade activations
- Track campaign performance against KPIs and produce monthly reports
Candidate Profile
- Experience with email marketing platforms (Mailchimp, HubSpot, etc.)
- Strong project management and organisational skills
- 2-4 years’ experience in a marketing or communications role
- Comfortable creating short-form video and social media content
- Bachelor’s degree or diploma in Marketing, Communications or related field
Candidates who meet most of these criteria are welcome to be considered for the role.