Communications Officer

Bring your skills as a Communications Officer to Phuthaditjhaba and join a team that moves fast. This Free State role is one to watch.

What This Role Involves

An experienced Communications Officer is needed to support operations in Phuthaditjhaba. The role forms part of how the business keeps its marketing jobs portfolio strong in Free State.

The successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Phuthaditjhaba team on trust, and the Communications Officer role will feel that from week one.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Phuthaditjhaba teams, and the new Communications Officer will feel that from the first week.

Internal documentation, process notes and shared playbooks make it easier for the Communications Officer to step into the marketing jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

What We Offer

You will join a team that values respectful collaboration, honest feedback and shared wins. The Phuthaditjhaba colleagues take pride in supporting one another and in doing the marketing jobs side of the business properly, day in and day out.

In addition, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

On top of that, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

Where You’ll Work

Importantly, the environment is creative, deadline-driven and data-aware. Cross-functional work with sales, product and design is the norm, and ideas are tested with real audiences quickly.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Phuthaditjhaba site adheres to the standards expected of a responsible South African employer.

Equally, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Beyond that, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Free State.

Based in Phuthaditjhaba

In addition, the role is based in Phuthaditjhaba, within the Maluti-A-Phofung logistics node. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Phuthaditjhaba and the broader Free State region.

Many candidates already living within reach of Phuthaditjhaba cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Free State economy.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Phuthaditjhaba.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Phuthaditjhaba, Free State.

About the Team

Notably, the team you will be working with is fast-paced and energetic. Things move quickly across the Phuthaditjhaba office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Free State operations get busy.

Practically speaking, the team structure and working relationships for this role in Phuthaditjhaba will be explained during the hiring process.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Diversity and Inclusion

Inclusive recruitment is part of the organisation’s employment practices. Applicants are assessed on relevant qualifications, skills and experience for this role in Phuthaditjhaba.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Equally, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Free State.

In addition, inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Phuthaditjhaba.

Your Role

• Ensure all marketing complies with POPIA and consumer protection codes
• Track campaign performance against KPIs and produce monthly reports
• Manage email marketing journeys, segmentation and lifecycle automation
• Test, learn and iterate on creative, channels and audience targeting
• Coordinate events, sponsorships and community activations
• Optimise organic search performance through on-page and technical SEO
• Create on-brand content for web, social, email and in-store
• Monitor brand reputation and respond to customer comments online

Essential Criteria

• Experience with email marketing platforms (Mailchimp, HubSpot, etc.)
• Hands-on experience with Google Analytics, Search Console and Tag Manager
• Strong project management and organisational skills
• Proven experience managing paid media campaigns
• Comfortable creating short-form video and social media content

If most of these boxes are ticked, you are encouraged to put your name forward.