Store Assistant

Store Assistant position available. Main Purpose: To ensure the highest standards of customer service are delivered, assist customers effectively, and meet set targets.

Job Specification:

Key Performance Areas:

1. Cash Control:
   • Perform cash desk functions accurately.
   • Ensure cash control and banking processes are followed daily.
   • Maintain zero cash variances.
   • Accurately record manual transactions.
2. Stock Control:
   • Adhere to stock management processes daily.
   • Follow up on customer orders.
   • Conduct weekly stock counts accurately.
   • Ensure the store room department is maintained in good condition.
   • Complete shoe pairing exercises weekly.
3. Customer Service:
   • Provide excellent customer service.
   • Build and maintain internal and external customer relationships.
   • Maintain good customer relationships through effective service.
   • Demonstrate comprehensive product knowledge to assist customers effectively.

Minimum Requirements:

• Experience:
  • Minimum of 1 year’s retail experience.
• Qualifications:
  • Completed Matric/Grade 12.
• Additional Requirements:
  • Knowledge of retail administration disciplines.
  • Proficiency in stock and cash management.
  • Strong product knowledge.
  • Sales knowledge and selling skills.
  • Understanding of policies and procedures related to the cash desk, stockroom, admin, and other relevant areas.
  • Numerical ability.

Competencies:

• Minimising Risk: Ability to identify and mitigate potential risks related to cash and stock management.
• Meeting Deadlines: Ensuring tasks and responsibilities are completed within set timeframes.
• Planning & Organising: Efficiently organizing tasks and managing time effectively.
• Thinking Analytically: Analyzing information and making informed decisions.
• Building Relationships: Establishing and maintaining effective relationships with customers and colleagues.
• Attention to Detail: Ensuring accuracy and thoroughness in all tasks.
• Understanding Others: Demonstrating empathy and understanding towards customers and colleagues.
• Influencing Others: Persuading and motivating others to achieve desired outcomes.

Application Process: If you are passionate about providing exceptional customer service and have a keen eye for detail, apply today!