Work-Force
Overview and Purpose of the Role: The OUTsurance Broker is pivotal in growing and developing the business insurance portfolio through face-to-face interactions. This role is designed to facilitate our expanding product offerings and aligns with OUTsurance’s values of Awesome Service, Passionate, Honest, Human, Dynamic, and Recognition.
Key Outputs for This Role:
- New Business Sales: Actively generate new business opportunities and expand the insurance portfolio.
- Client Service and Management: Provide exceptional service and support to clients.
- High-Level Performance: Achieve and exceed sales targets while maintaining high performance standards.
Responsibilities:
- Portfolio Development:
- Prospect new clients through networking, cold calling, and door-to-door canvassing.
- Conduct comprehensive risk evaluations to identify clients’ needs.
- Offer OUTsurance short-term products tailored to client requirements.
- Draft, track, and measure your personal business plan.
- Provide ongoing service and support, including amendments, renewals, and claims management.
- Retain existing business and conduct renewal discussions in line with FAIS regulations.
- Develop and nurture relationships with both internal and external clients.
- Continuously build and expand your client base for future income.
- Market Awareness:
- Stay informed about changes and developments in the commercial insurance market.
- Achieve and consistently exceed sales targets.
- Communication and Team Collaboration:
- Communicate effectively with internal stakeholders and clients.
- Provide feedback to line management as requested.
- Attend all weekly and ad hoc team meetings.
- Work closely with underwriting, actuarial, claims, and surveying teams.
- Adhere to all quality standards and measures in place.
Qualifications:
- Essential:
- Completed Matric or National Senior Certificate.
- FAIS credits or full insurance qualifications (depending on DOFA).
- RE5 (depending on DOFA).
- Own reliable transport and a valid code B driver’s license.
- At least 3 years of external sales experience (experience in the insurance industry is a plus).
Competencies:
- Personal Attributes:
- Self-starter with initiative and enthusiasm.
- Ability to work independently and as part of a team.
- Analytical and problem-solving skills.
- Strong relationship management and communication skills (verbal and written).
- Resilience and adaptability in a dynamic environment.
- Creative and innovative thinking.
- Professional Skills:
- Numerical and mathematical skills.
- Team supervisory skills.
- Presentation and facilitation skills.
- Influential and practical communicator.
- Discretion, judgment, and high levels of trust.