Production Supervisor

About Your Role: As the Operations Supervisor, you will oversee all reporting staff while ensuring adherence to operational, health and safety, and quality requirements. You will lead and develop a team, including Slitting Operators, Material Handlers, Operations Clerks, and Dispatch Operators, to enhance technical excellence and process improvement.

Your Responsibilities Will Include:

Operational Functions:

• Dispatch Functions:
  • Ensure daily delivery targets are met.
  • Verify correct labeling and packaging of finished products.
  • Adhere to procedures for handling deliveries, including quality checks, documentation, and on-time deliveries.
  • Consistently follow the Transport Management System.
  • Reconcile system versus actual deliveries daily.
  • Manage customer claims and collections according to Salesforce procedures.
• Stock Control:
  • Manage consumables for daily consumption.
  • Ensure correct handling of raw materials, including consumption and return to rack location.
  • Monitor and control master roll and slit stock with accurate cycle counts (monthly basis).
  • Investigate inventory deviations and implement corrective actions.
  • Control scrap effectively, including re-evaluation of products in hold and responsible disposal.
  • Manage drivers and vehicles, ensuring licensing, servicing, cleanliness, and daily inspections.
• Productivity:
  • Ensure daily production targets are met and slitter utilization is maximized.
  • Optimize manpower deployment.
  • Seek opportunities to increase productivity in conjunction with the Automated Recording System for Finishing System.
• Quality Assurance:
  • Uphold product quality standards.
  • Implement corrective actions for discrepancies or non-conformances.
  • Coordinate with the Dispatch Supervisor to oversee final product quality.
  • Investigate and rectify customer complaints or product concerns.
• Continuous Improvement (ELS):
  • Identify and implement continuous improvement opportunities.
  • Focus on reducing manufacturing operational expenses.
  • Maintain continuous focus on 5S practices.
• EHS (Environmental, Health, and Safety):
  • Enforce a zero-tolerance approach to basic PPE compliance.
  • Ensure adherence to all Company Safety policies.
  • Report and take corrective action on near misses, unsafe acts/conditions, and behaviors.
  • Continuously improve safety measures.

Key Competencies Required for the Role:

• Aligning Performance for Success
• Building Partnerships
• Coaching
• Customer Focus
• Decision-Making
• Facilitating Change
• Initiating Action
• Managing Conflict
• Planning and Organizing

What We Will Be Looking for in You:

• Thorough knowledge and understanding of operational procedures and processes.
• Strong leadership skills.
• Proficiency in Microsoft Office Suite (Excel essential).
• Experience with Warehouse Inventory Management Systems (e.g., MFGPro, Nautilus, Manhattan, SAP).
• Excellent communication skills (both written and verbal).
• Proactive thinking and reliable work ethic.
• Strong report writing and numerical skills.
• Effective management and staff development capabilities.
• Medically fit and capable of maintaining accuracy and efficiency in tasks.

Qualifications:

• Formal Qualifications:
  • Grade 12
  • Operations/Engineering/Production Management qualification
• Pre-Requisite Experience:
  • 3-5 years of experience in the manufacturing industry.
  • Minimum of 3 years’ experience in a Supervisory role.
  • Knowledge of ELS and continuous improvement initiatives is an advantage.