Shift Supervisor

An opportunity has arisen for a Shift Supervisor in White River. Suitably qualified candidates from across Mpumalanga are invited to apply.

What This Role Involves

The Shift Supervisor vacancy forms part of how the White River branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the retail jobs side of the business moving forward.

Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the White River team.

Internal documentation, process notes and shared playbooks make it easier for the Shift Supervisor to step into the retail jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the retail jobs group in White River.

Working in White River

On top of that, the role is based in White River, within the Highveld coal corridor. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across White River and the broader Mpumalanga region.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around White River.

Many candidates already living within reach of White River cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Mpumalanga economy.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in White River, Mpumalanga.

Our Commitment to Transformation

Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in White River.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Mpumalanga.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in White River.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Why Join Us

You will join a team that values respectful collaboration, honest feedback and shared wins. The White River colleagues take pride in supporting one another and in doing the retail jobs side of the business properly, day in and day out.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the White River teams.

Practically speaking, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in White River keep progressing.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Mpumalanga.

What Your Day Looks Like

Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.

Crucially, the rhythm rewards people who plan ahead but also pivot quickly when Mpumalanga operations throw up the unexpected.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in White River.

In addition, the White River office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Your Role

• Respond to customer queries, complaints and product returns
• Train new team members on store procedures and product knowledge
• Keep the store, change rooms and stockroom clean and organised
• Ensure compliance with health, safety and consumer protection regulations
• Replenish stock and rotate displays in line with promotional cycles
• Conduct daily cash-ups and reconcile takings against the POS report
• Greet customers and provide a friendly, helpful in-store experience

What You’ll Need

• Comfortable operating point-of-sale systems and handling cash
• Strong verbal communication skills in English; second language an advantage
• Awareness of consumer protection and B-BBEE principles
• Customer-first mindset with a friendly, approachable manner
• Ability to stand for long periods and work shifts including weekends

Equally, if most of these boxes are ticked, you are encouraged to put your name forward.