Shift Supervisor

A vacancy has been confirmed for a Shift Supervisor based in Kathu, Northern Cape. The successful candidate will join an established team within the retail jobs function.

What This Role Involves

The Shift Supervisor position is part of an ongoing recruitment drive across Northern Cape. The brief has been shaped carefully, with a focus on delivery in Kathu and across the retail jobs space.

Communication runs both ways. Managers across the retail jobs team in Northern Cape make time for one-to-ones, and people are expected to speak up early when something needs attention.

Stakeholders for this position include line managers, peers across the retail jobs team and trusted external partners. Building those relationships early makes the next twelve months in Kathu much easier.

Internal documentation, process notes and shared playbooks make it easier for the Shift Supervisor to step into the retail jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Kathu teams, and the new Shift Supervisor will feel that from the first week.

Your Future Here

Career progression here is real, not a slogan. The retail jobs space in Kathu offers a clear runway from delivery into team leadership and beyond, and managers sit down with each team member regularly to map out the next step in Northern Cape.

Importantly, internal mobility is encouraged. People who start in Kathu have moved into roles in other branches, specialist functions and project teams across Northern Cape.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Kathu team member.

Meet the Team

You will join a tight-knit, collaborative team that knows the retail jobs side of the business inside out. The Kathu group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Equally, the team mix in Kathu reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

A Typical Day

Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.

Practically speaking, the Kathu office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Kathu.

Notably, the rhythm rewards people who plan ahead but also pivot quickly when Northern Cape operations throw up the unexpected.

What We Offer

Notably, you will join a team that values respectful collaboration, honest feedback and shared wins. The Kathu colleagues take pride in supporting one another and in doing the retail jobs side of the business properly, day in and day out.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Northern Cape.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Kathu teams.

Importantly, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Kathu keep progressing.

Equal Opportunity

Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Kathu.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Northern Cape.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Kathu.

Where You’ll Work

In addition, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Kathu site adheres to the standards expected of a responsible South African employer.

Beyond that, a respectful, professional environment is the standard in Northern Cape. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

In addition, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

What You’ll Be Doing

• Maintain visual merchandising standards on the sales floor
• Assist with receiving deliveries and verifying goods against invoices
• Promote loyalty programmes and capture customer information lawfully
• Conduct daily cash-ups and reconcile takings against the POS report
• Greet customers and provide a friendly, helpful in-store experience
• Replenish stock and rotate displays in line with promotional cycles
• Ensure compliance with health, safety and consumer protection regulations

What You’ll Need

• Customer-first mindset with a friendly, approachable manner
• Honest, dependable and security-aware in line with shrinkage controls
• Experience with stock counting and basic inventory principles
• Comfortable operating point-of-sale systems and handling cash
• Ability to stand for long periods and work shifts including weekends
• Willingness to work public holidays and end-of-month peaks
• A clear criminal record verified through approved screening providers

Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.