Work-Force
Whether you are a seasoned Sales Consultant or stepping into the role for the first time, there is space for you in Durban. The team hires on merit and across communities in KwaZulu-Natal.
Overview
An experienced Sales Consultant is needed to support operations in Durban. The role forms part of how the business keeps its retail jobs portfolio strong in KwaZulu-Natal.
The role suits a candidate who values consistency and clear communication. The Durban operation runs on accurate work, steady relationships and a genuine respect for the people in the team.
Internal documentation, process notes and shared playbooks make it easier for the Sales Consultant to step into the retail jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.
Stakeholders for this position include line managers, peers across the retail jobs team and trusted external partners. Building those relationships early makes the next twelve months in Durban much easier.
Your Future Here
Career progression here is real, not a slogan. The retail jobs space in Durban offers a clear runway from delivery into team leadership and beyond, and managers sit down with each team member regularly to map out the next step in KwaZulu-Natal.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Durban team member.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
On top of that, internal mobility is encouraged. People who start in Durban have moved into roles in other branches, specialist functions and project teams across KwaZulu-Natal.
Based in Durban
Working in Durban means a place on the Umhlanga Ridge business corridor, with a steady flow of activity and a strong local economy. The team has built solid relationships across the KwaZulu-Natal region, and the Durban office benefits from those long-standing connections.
If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Durban, KwaZulu-Natal.
Many candidates already living within reach of Durban cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local KwaZulu-Natal economy.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Durban.
What We Offer
Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Durban contributes to real outcomes for clients and colleagues across the retail jobs space in KwaZulu-Natal.
Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Durban teams.
Practically speaking, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Durban keep progressing.
Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in KwaZulu-Natal.
Meet the Team
Equally, the team you will be working with is fast-paced and energetic. Things move quickly across the Durban office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when KwaZulu-Natal operations get busy.
Equally, the team mix in Durban reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
A Typical Day
Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.
Practically speaking, the Durban office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Durban.
Notably, the rhythm rewards people who plan ahead but also pivot quickly when KwaZulu-Natal operations throw up the unexpected.
Key Outputs
- Respond to customer queries, complaints and product returns
- Conduct daily cash-ups and reconcile takings against the POS report
- Support stock counts and assist with cycle-count investigations
- Up-sell and cross-sell products in line with branch sales targets
- Train new team members on store procedures and product knowledge
- Promote loyalty programmes and capture customer information lawfully
- Replenish stock and rotate displays in line with promotional cycles
Candidate Profile
- Customer-first mindset with a friendly, approachable manner
- Experience with stock counting and basic inventory principles
- Visual merchandising flair or formal training is an advantage
- Numerate and accurate, with attention to detail on cash-ups
- Ability to stand for long periods and work shifts including weekends
- Comfortable operating point-of-sale systems and handling cash
- Matric / National Senior Certificate (Grade 12)
Importantly, if your CV speaks to the points above, this role is worth a closer look.