Work-Force
Purpose: Join a dynamic team and contribute to our success in a vibrant and fast-paced industry. This role is designed for individuals who thrive on challenges and are passionate about achieving goals through sales, promotions, and customer service.
Key Responsibilities:
- Customer Service: Assist clients with opening accounts and address all betting-related queries.
- Sales and Activations: Drive daily sales by effectively demonstrating and explainingmobile products and services to encourage purchases.
- Marketing Campaigns: Implement mobile marketing campaigns to boost sales and attract new online accounts.
- Record Keeping: Maintain accurate records of sales activities and report progress to management daily.
- Brand Promotion: Actively promote the mobile brand and drive customer engagement.
- Event and Display Management: Set up and arrange displays at various outlets, events, and promotions to attract potential and existing customers.
- Account Management: Assist customers with submitting correct FICA documents for new account openings and ensure they utilize sign-up bonuses.
- Equipment Maintenance: Ensure the proper management, safekeeping, and maintenance of all mobile equipment.
- Training and Development: Complete weekly training modules, including Moodle, bet strike, Voice Note Training, and Trainers on Wheels.
- Flexibility: Be prepared to move between branches and stores as operational needs require.
- Additional Duties: Perform any other related tasks as required within the business.
Requirements:
- Experience: 6 months to 1 year in sales, promotions, or marketing.
- Skills:
- Excellent listening and communication skills (verbal and written).
- Results-driven with a strong understanding of mobile and internet betting.
- Knowledge of betting procedures and top-up voucher (TUV) distribution.
- Strong systems and sales knowledge.
- Additional Attributes:
- Must be enthusiastic and thrive in a fast-paced environment.
- Ability to maintain a neat and tidy work area to promote a positive image.
- Must be able to adapt to varying operational needs.
What We Offer:
- Opportunities to innovate and create within a like-minded, authentic team.
- Career development plans and a culture that supports career growth.
- A dynamic and engaging work environment.