Records Officer

Work-Force

This is a current vacancy. We believe great workplaces are built on great people. We are looking for a Records Officer in Phalaborwa, and we encourage applicants from across Limpopo to consider this opportunity.

About the Opportunity

The organisation is investing in its Phalaborwa operation, and this Records Officer position reflects that commitment. The successful candidate will work across the administration jobs function and contribute to the wider Limpopo business.

Notably, the role suits a candidate who values consistency and clear communication. The Phalaborwa operation runs on accurate work, steady relationships and a genuine respect for the people in the team.

Quality is everyone’s job. Whether the Records Officer is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Limpopo is consistently high and consistently fair.

Stakeholders for this position include line managers, peers across the administration jobs team and trusted external partners. Building those relationships early makes the next twelve months in Phalaborwa much easier.

Crucially, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Phalaborwa also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

Based in Phalaborwa

Practically speaking, the role is based in Phalaborwa, near the Polokwane regional hub. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Phalaborwa and the broader Limpopo region.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Phalaborwa, Limpopo.

Many candidates already living within reach of Phalaborwa cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Limpopo economy.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Phalaborwa.

Career Growth

Career progression here is real, not a slogan. The administration jobs space in Phalaborwa offers a clear runway from delivery into team leadership and beyond, and managers sit down with each team member regularly to map out the next step in Limpopo.

Internal mobility is encouraged. People who start in Phalaborwa have moved into roles in other branches, specialist functions and project teams across Limpopo.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Phalaborwa team member.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Where You’ll Work

Crucially, the environment is professional and structured. Expect a calm, well-organised office, a steady flow of support requests, and a strong culture of confidentiality.

In addition, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Phalaborwa site adheres to the standards expected of a responsible South African employer.

A respectful, professional environment is the standard in Limpopo. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Meet the Team

Importantly, the team you will be working with is fast-paced and energetic. Things move quickly across the Phalaborwa office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Limpopo operations get busy.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Notably, the team mix in Phalaborwa reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Frequently Asked Questions

Are reference and background checks conducted?

Yes. Reference, criminal and qualification checks are part of the standard pre-employment process.

Is reasonable accommodation supported for applicants with disabilities?

Notably, yes. The hiring team is committed to inclusive recruitment and engages on reasonable accommodation as part of the process.

Is there opportunity for promotion?

Definitely. Strong performers regularly move into senior, supervisory or specialist roles within the business.

Is this position open to recent graduates?

Beyond that, yes. Provided the minimum requirements listed above are met, graduates are warmly encouraged to put their names forward.

Why This Role

You will join a team that values respectful collaboration, honest feedback and shared wins. The Phalaborwa colleagues take pride in supporting one another and in doing the administration jobs side of the business properly, day in and day out.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Phalaborwa teams.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Limpopo.

Notably, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Phalaborwa keep progressing.

Our Commitment to Transformation

Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Phalaborwa.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Limpopo.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Phalaborwa.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Key Outputs

  • Maintain a tidy, professional reception and meeting-room environment
  • File, scan and archive documents in line with retention policies
  • Track and report on departmental KPIs through standard templates
  • Provide administrative support to projects and special initiatives
  • Capture data accurately into internal systems and registers

Who We’re Looking For

  • Reliable, punctual and committed to high service standards
  • 1-3 years’ experience in an administrative or front-office role
  • Ability to work independently and manage competing deadlines
  • High attention to detail and accuracy in data capture
  • Strong organisational skills and the ability to multitask
  • Good written and verbal communication in English

Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.

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