Work-Force
This is a current vacancy. We believe great workplaces are built on great people. We are looking for a Guest Relations Officer in Modimolle, and we encourage applicants from across Limpopo to consider this opportunity.
About This Position
An experienced Guest Relations Officer is needed to support operations in Modimolle. The role forms part of how the business keeps its hospitality jobs portfolio strong in Limpopo.
The successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Modimolle team on trust, and the Guest Relations Officer role will feel that from week one.
Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the hospitality jobs group in Modimolle.
Career Growth
Career progression for this hospitality jobs role in Modimolle depends on the hiring organisation’s policies, role requirements and business needs in Limpopo.
Internal mobility is encouraged. People who start in Modimolle have moved into roles in other branches, specialist functions and project teams across Limpopo.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Why Join Us
You will join a team that values respectful collaboration, honest feedback and shared wins. The Modimolle colleagues take pride in supporting one another and in doing the hospitality jobs side of the business properly, day in and day out.
Importantly, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.
Beyond that, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.
Key Responsibilities
- Set up rooms, function venues and outlets ahead of guest arrivals
- Train casual staff on service standards and SOPs
- Take orders accurately and deliver food and beverages to standard
- Support events, banquets and conference operations
- Maintain the required hygiene and uniform standards in line with safety and service policy during all shifts
- Promote menu items, daily specials and loyalty programmes
Minimum Requirements
- Good verbal communication skills needed for guest service; additional languages are an advantage
- Computer literacy and experience with POS systems
- Sound knowledge of food safety and HACCP principles
- Matric / National Senior Certificate (Grade 12)
- Able to remain on duty for the essential standing and service tasks, with reasonable accommodation where applicable
Candidates who meet most of these criteria are welcome to be considered for the role.