Filing Clerk

A vacancy has been confirmed for a Filing Clerk based in Ermelo, Mpumalanga. The successful candidate will join an established team within the administration jobs function.

About This Position

This Filing Clerk role sits within the administration jobs function in Ermelo. It offers a defined scope, clear measures of success, and the support of an experienced team across Mpumalanga.

Communication runs both ways. Managers across the administration jobs team in Mpumalanga make time for one-to-ones, and people are expected to speak up early when something needs attention.

Stakeholders for this position include line managers, peers across the administration jobs team and trusted external partners. Building those relationships early makes the next twelve months in Ermelo much easier.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Ermelo teams, and the new Filing Clerk will feel that from the first week.

A Typical Day

Your day starts at the front of the business, ready to greet visitors, answer the switchboard and make sure the leadership diaries are in order. Through the morning you balance calls, couriers, capturing data and supporting projects with neat, accurate work. After lunch, you might be preparing minutes from a board pack, helping HR onboard a new starter, or chasing a courier across town. By close of day, every desk you support knows you have it covered, and the office is set up for a calm, productive tomorrow.

The rhythm rewards people who plan ahead but also pivot quickly when Mpumalanga operations throw up the unexpected.

Importantly, the Ermelo office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Ermelo.

Our Commitment to Transformation

Notably, the organisation is committed to fair, merit-based recruitment and equal opportunity. Applications are assessed against the published role requirements in line with applicable employment law.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Ermelo.

Notably, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Mpumalanga.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

The Environment

Practically speaking, the environment is professional and structured. Expect a calm, well-organised office, a steady flow of support requests, and a strong culture of confidentiality.

Beyond that, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Ermelo site adheres to the standards expected of a responsible South African employer.

Beyond that, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Mpumalanga.

About the Team

In addition, the team you will be working with is fast-paced and energetic. Things move quickly across the Ermelo office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Mpumalanga operations get busy.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Crucially, the team structure and working relationships for this role in Ermelo will be explained during the hiring process.

Career Growth

In addition, this role can grow with you. Strong performers in the administration jobs team in Ermelo have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Ermelo team member.

Internal mobility is encouraged. People who start in Ermelo have moved into roles in other branches, specialist functions and project teams across Mpumalanga.

What You’ll Be Doing

• Handle confidential information with discretion and in line with POPIA
• Answer incoming calls and route enquiries to the correct department
• Maintain a tidy, professional reception and meeting-room environment
• Process invoices, requisitions and expense claims for approval
• File, scan and archive documents in line with retention policies
• Capture data accurately into internal systems and registers

Essential Criteria

• Contactable references may be requested during the hiring process
• Strong proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
• Excellent telephone and email etiquette
• Ability to work independently and manage competing deadlines
• Reliable, punctual and committed to high service standards

Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.