Business Analyst

About the Role

As a Business Analyst, you will optimize business efficiencies by leveraging automation and technology. Your role involves analyzing business needs, defining functional specifications, designing effective solutions, and ensuring successful implementation. You will act as a key liaison between business stakeholders, the technology team, and product managers.

Key Responsibilities

• Requirements Analysis: Systematically analyze and define business requirements and functional specifications to optimize efficiencies.
• Solution Design: Develop and design solutions that enhance business processes and applications.
• Stakeholder Collaboration: Act as a conduit between business, technology, and product teams, ensuring effective communication and collaboration.
• Continuous Improvement: Drive continuous improvement initiatives for business applications and solutions.
• Documentation: Create and manage business process documentation, context diagrams, and visual explanations.

Experience & Qualifications

• Minimum Experience:
  • 6+ years of experience as a Business Analyst in diverse contexts and complexities.
  • Proven ability to work independently on a variety of business analysis tasks.
  • Experience with business and data analysis, functional and business process design.
  • Understanding of business processes and translating requirements into actionable solutions.
  • Proficiency in stakeholder engagement and collaboration.
  • Experience with project management principles, Agile development lifecycle, and Systems Development Life Cycle (SDLC).
  • Telecoms knowledge.
• Ideal Experience:
  • Knowledge of the banking industry.
• Education:
  • Minimum: A relevant tertiary qualification in Business Analysis.
  • Ideal: Completion of BA School of Learning Level 4.

Knowledge & Skills

• Knowledge:
  • Business and data analysis.
  • Business process design and documentation.
  • Communication and translation of information across business and technical environments.
  • Best practice solutions design.
  • Stakeholder engagement and collaboration.
  • Agile development principles and practices.
• Skills:
  • Analytical and problem-solving skills.
  • Strong interpersonal and relationship management skills.
  • Effective communication and facilitation skills.
  • Negotiation, planning, organizing, and coordination skills.

Conditions of Employment

• Clear criminal and credit record.