Receptionist

Whether you are an experienced Receptionist or stepping into the role for the first time, there is space for you in Rustenburg. The team hires on merit and across communities in North West.

The Role

The organisation is investing in its Rustenburg operation, and this Receptionist position reflects that commitment. The successful candidate will work across the administration jobs function and contribute to the wider North West business.

Communication runs both ways. Managers across the administration jobs team in North West make time for one-to-ones, and people are expected to speak up early when something needs attention.

Internal documentation, process notes and shared playbooks make it easier for the Receptionist to step into the administration jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Quality is everyone’s job. Whether the Receptionist is processing a transaction, supporting a colleague or handling a customer query, the standard expected in North West is consistently high and consistently fair.

What We Offer

Notably, the hiring organisation may provide onboarding or skills development for this administration jobs role in Rustenburg; the available support will be confirmed in the final vacancy details for North West.

Importantly, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

On top of that, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

Growing With Us

This role can grow with you. Strong performers in the administration jobs team in Rustenburg have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Rustenburg team member.

Importantly, internal mobility is encouraged. People who start in Rustenburg have moved into roles in other branches, specialist functions and project teams across North West.

Equal Opportunity

In addition, the organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across North West, and recruitment is intended to be fair and transparent.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Rustenburg.

Beyond that, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for North West.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Meet the Team

Equally, the team you will be working with is fast-paced and energetic. Things move quickly across the Rustenburg office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when North West operations get busy.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Crucially, the team structure and working relationships for this role in Rustenburg will be explained during the hiring process.

Your Role

• Maintain a tidy, professional reception and meeting-room environment
• Support HR with onboarding logistics for new starters
• Answer incoming calls and route enquiries to the correct department
• Update intranet pages, notice boards and internal directories
• Process invoices, requisitions and expense claims for approval
• Liaise with suppliers, contractors and service providers
• Coordinate office supplies, courier bookings and facilities requests

Who We’re Looking For

• Professional, courteous manner with strong customer-service orientation
• Discretion when handling confidential and POPIA-sensitive information
• Contactable references may be requested during the hiring process
• 1-3 years’ experience in an administrative or front-office role
• Strong proficiency in MS Office (Word, Excel, Outlook, PowerPoint)

If most of these boxes are ticked, you are encouraged to put your name forward.