Communications Officer

Listing live now. Role: Communications Officer. Location: Pietermaritzburg, KwaZulu-Natal. The team is hiring and seeks a candidate who can step in and deliver from week one.

What This Role Involves

The Communications Officer vacancy forms part of how the Pietermaritzburg branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the marketing jobs side of the business moving forward.

Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the marketing jobs group in Pietermaritzburg.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Pietermaritzburg teams, and the new Communications Officer will feel that from the first week.

Day in the Life

You usually start by scanning campaign dashboards over coffee, checking performance against targets and flagging anything that needs attention. Mornings are often given to creative work — briefing designers, refining copy, planning the next content drop — while afternoons mix stakeholder meetings, agency calls and a steady stream of approvals. In between, you’re watching what competitors are doing, listening to what customers are saying online, and shaping the next set of experiments to push the brand forward.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Pietermaritzburg.

Notably, the rhythm rewards people who plan ahead but also pivot quickly when KwaZulu-Natal operations throw up the unexpected.

Crucially, the Pietermaritzburg office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Working in Pietermaritzburg

In addition, the role is based in Pietermaritzburg, minutes from King Shaka International Airport. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Pietermaritzburg and the broader KwaZulu-Natal region.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Pietermaritzburg.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Pietermaritzburg, KwaZulu-Natal.

Many candidates already living within reach of Pietermaritzburg cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local KwaZulu-Natal economy.

The Environment

Importantly, the environment is creative, deadline-driven and data-aware. Cross-functional work with sales, product and design is the norm, and ideas are tested with real audiences quickly.

A respectful, professional environment is the standard in KwaZulu-Natal. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

In addition, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Pietermaritzburg site adheres to the standards expected of a responsible South African employer.

Your Team

Equally, you will join a tight-knit, collaborative team that knows the marketing jobs side of the business inside out. The Pietermaritzburg group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

In addition, the team mix in Pietermaritzburg reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Our Commitment to Transformation

Diverse teams build stronger workplaces. Applications are welcome from candidates of every background, language and community across KwaZulu-Natal, and recruitment is fair, transparent and aligned with the EE Act.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across KwaZulu-Natal.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Pietermaritzburg.

Daily Duties

• Maintain the editorial and content calendar across owned channels
• Support sales teams with collateral, presentations and trade activations
• Manage paid media budgets across Google, Meta and LinkedIn
• Test, learn and iterate on creative, channels and audience targeting
• Brief and manage external creative, media and PR agencies
• Conduct market research and competitor analysis to inform positioning
• Manage email marketing journeys, segmentation and lifecycle automation

Minimum Requirements

• Awareness of POPIA and consumer protection requirements
• Hands-on experience with Google Analytics, Search Console and Tag Manager
• Solid understanding of SEO and content marketing principles
• Experience with email marketing platforms (Mailchimp, HubSpot, etc.)
• Ability to work cross-functionally with sales, design and product teams
• Strong project management and organisational skills

Equally, if your CV speaks to the points above, this role is worth a closer look.