Secretary

A Secretary is needed in Richards Bay. The role focuses on consistent delivery, accurate work and clear communication across the KwaZulu-Natal operation.

What This Role Involves

An experienced Secretary is needed to support operations in Richards Bay. The role forms part of how the business keeps its administration jobs portfolio strong in KwaZulu-Natal.

The successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Richards Bay team on trust, and the Secretary role will feel that from week one.

Quality is everyone’s job. Whether the Secretary is processing a transaction, supporting a colleague or handling a customer query, the standard expected in KwaZulu-Natal is consistently high and consistently fair.

Based in Richards Bay

Richards Bay continues to grow as an employment hub in KwaZulu-Natal, with within the Pietermaritzburg administrative centre. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Richards Bay, KwaZulu-Natal.

Many candidates already living within reach of Richards Bay cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local KwaZulu-Natal economy.

Day in the Life

Your day starts at the front of the business, ready to greet visitors, answer the switchboard and make sure the leadership diaries are in order. Through the morning you balance calls, couriers, capturing data and supporting projects with neat, accurate work. After lunch, you might be preparing minutes from a board pack, helping HR onboard a new starter, or chasing a courier across town. By close of day, every desk you support knows you have it covered, and the office is set up for a calm, productive tomorrow.

Beyond that, the Richards Bay office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Equally, the rhythm rewards people who plan ahead but also pivot quickly when KwaZulu-Natal operations throw up the unexpected.

Daily Duties

• Maintain a tidy, professional reception and meeting-room environment
• File, scan and archive documents in line with retention policies
• Maintain visitor registers and ensure compliance with access protocols
• Support HR with onboarding logistics for new starters
• Answer incoming calls and route enquiries to the correct department
• Track and report on departmental KPIs through standard templates
• Coordinate office supplies, courier bookings and facilities requests
• Provide administrative support to projects and special initiatives

Candidate Profile

• Relevant administrative or office management qualification (advantageous)
• Comfortable working with finance, HR and operational systems
• Reliable, punctual and committed to high service standards
• Excellent telephone and email etiquette
• Matric / National Senior Certificate (Grade 12)

Candidates who meet most of these criteria are welcome to be considered for the role.