Account Executive

Account Executive position available. Purpose Statement: To deliver a proactive business banking sales and service management function that will retain and grow a portfolio of business clients. This involves identifying and implementing value-adding and specialized business banking financial product solutions from a range of standard and/or customized offerings.

Key Responsibilities:

1. Client Relationship Management:
   • Manage and grow a complex portfolio of business customers with varied and complex needs.
   • Build and maintain high-value client relationships, focusing on service and financial analysis.
2. Sales and Service Delivery:
   • Identify and implement value-adding and customized financial product solutions for business clients.
   • Drive client retention and portfolio growth through proactive service and sales management.
3. Credit Management:
   • Prepare and motivate credit applications for clients, ensuring comprehensive and well-documented proposals.
   • Implement cost control measures and manage sales effectively.
4. Market and Economic Understanding:
   • Stay informed on industry sectors, sector risk profiles, and the impact of external conditions (economic, political, legislative, climatic) on specific industries/markets.
   • Apply CRM insights to influence client management strategies and decision-making.
5. Knowledge Application:
   • Utilize knowledge of competitor product offerings, pricing structures, and taxation laws.
   • Apply understanding of general banking practices, credit principles, and the legislative environment (FAIS, FICA).

Education and Experience:

• Experience:
  • Minimum of 5 years of banking experience, with at least 3 years in the Business Banking environment.
  • Proven experience in managing a complex portfolio of business clients, preparing and motivating credit applications, and cost control.
• Qualifications:
  • Minimum: Relevant tertiary qualification in Business Management or Finance.
  • Ideal or Preferred: Bachelor’s Degree in Business Management or Finance.
• Knowledge:
  • Minimum:
    • Principles and practices of business economics and customer relationship management (CRM).
    • Understanding of different industry sectors, sector risk profiles, and the impact of external conditions.
    • General banking practices, credit principles, and legal entities in the commercial market.
  • Ideal:
    • In-depth knowledge of company product/service offerings, multi-level products, pricing structures, and current taxation laws.
    • Financial modeling, complex cash flow cycles, and administration processes in Business Banking.

Skills:

• Strong interpersonal and relationship management skills.
• Proficient in MS Word, MS Excel, MS Outlook.
• Excellent negotiation, problem-solving, decision-making, and commercial thinking skills.
• Effective strategic thinking, communication, and influencing skills.
• High analytical skills and attention to detail.

Conditions of Employment:

• Clear criminal and credit record.
• Willingness to work flexible hours, including Saturdays and Public Holidays.