Work-Force
Posted recently. Role: Switchboard Operator. Location: Phuthaditjhaba, Free State. The team is hiring and seeks a candidate who can step in and deliver from week one.
Overview
The Switchboard Operator position is part of an ongoing recruitment drive across Free State. The brief has been shaped carefully, with a focus on delivery in Phuthaditjhaba and across the administration jobs space.
Communication runs both ways. Managers across the administration jobs team in Free State make time for one-to-ones, and people are expected to speak up early when something needs attention.
Internal documentation, process notes and shared playbooks make it easier for the Switchboard Operator to step into the administration jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.
Your Future Here
Career progression for this administration jobs role in Phuthaditjhaba depends on the hiring organisation’s policies, role requirements and business needs in Free State.
Crucially, internal mobility is encouraged. People who start in Phuthaditjhaba have moved into roles in other branches, specialist functions and project teams across Free State.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Diversity and Inclusion
Crucially, the organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across Free State, and recruitment is intended to be fair and transparent.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Crucially, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Free State.
Your Role
- Update intranet pages, notice boards and internal directories
- Answer incoming calls and route enquiries to the correct department
- Prepare meeting packs, agendas and minutes for internal forums
- Handle confidential information with discretion and in line with POPIA
- Track and report on departmental KPIs through standard templates
- File, scan and archive documents in line with retention policies
Essential Criteria
- Discretion when handling confidential and POPIA-sensitive information
- Contactable references may be requested during the hiring process
- Excellent telephone and email etiquette
- Experience supporting senior managers is an advantage
- Strong organisational skills and the ability to multitask
Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.