Work-Force
Applications are warmly invited for a Switchboard Operator role based in Jeffreys Bay. We welcome candidates from every background across Eastern Cape who are ready to grow with us.
About the Opportunity
The Switchboard Operator vacancy forms part of how the Jeffreys Bay branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the administration jobs side of the business moving forward.
Communication runs both ways. Managers across the administration jobs team in Eastern Cape make time for one-to-ones, and people are expected to speak up early when something needs attention.
Stakeholders for this position include line managers, peers across the administration jobs team and trusted external partners. Building those relationships early makes the next twelve months in Jeffreys Bay much easier.
Internal documentation, process notes and shared playbooks make it easier for the Switchboard Operator to step into the administration jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.
Diversity and Inclusion
Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Jeffreys Bay.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Jeffreys Bay.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Eastern Cape.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
A Typical Day
Your day starts at the front of the business, ready to greet visitors, answer the switchboard and make sure the leadership diaries are in order. Through the morning you balance calls, couriers, capturing data and supporting projects with neat, accurate work. After lunch, you might be preparing minutes from a board pack, helping HR onboard a new starter, or chasing a courier across town. By close of day, every desk you support knows you have it covered, and the office is set up for a calm, productive tomorrow.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Jeffreys Bay.
Practically speaking, the rhythm rewards people who plan ahead but also pivot quickly when Eastern Cape operations throw up the unexpected.
Crucially, the Jeffreys Bay office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
What We Offer
You will join a team that values respectful collaboration, honest feedback and shared wins. The Jeffreys Bay colleagues take pride in supporting one another and in doing the administration jobs side of the business properly, day in and day out.
Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Jeffreys Bay teams.
Importantly, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Jeffreys Bay keep progressing.
Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Eastern Cape.
About the Team
On top of that, the team you will be working with is fast-paced and energetic. Things move quickly across the Jeffreys Bay office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Eastern Cape operations get busy.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Importantly, the team mix in Jeffreys Bay reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.
Key Outputs
- Update intranet pages, notice boards and internal directories
- Liaise with suppliers, contractors and service providers
- Support HR with onboarding logistics for new starters
- Maintain a tidy, professional reception and meeting-room environment
- Answer incoming calls and route enquiries to the correct department
- Manage diaries, meetings and travel logistics for the leadership team
- Capture data accurately into internal systems and registers
Candidate Profile
- 1-3 years’ experience in an administrative or front-office role
- Professional, courteous manner with strong customer-service orientation
- Comfortable working with finance, HR and operational systems
- Clear criminal record and contactable references
- Excellent telephone and email etiquette
If most of these boxes are ticked, you are encouraged to put your name forward.