Work-Force
Whether you are an experienced Shift Supervisor or stepping into the role for the first time, there is space for you in Ladysmith. The team hires on merit and across communities in KwaZulu-Natal.
The Role
The organisation is investing in its Ladysmith operation, and this Shift Supervisor position reflects that commitment. The successful candidate will work across the retail jobs function and contribute to the wider KwaZulu-Natal business.
Communication runs both ways. Managers across the retail jobs team in KwaZulu-Natal make time for one-to-ones, and people are expected to speak up early when something needs attention.
Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the retail jobs group in Ladysmith.
About Ladysmith
Working in Ladysmith means a place along the lush KZN North Coast, with a steady flow of activity and a strong local economy. The team has built solid relationships across the KwaZulu-Natal region, and the Ladysmith office benefits from those long-standing connections.
Candidates should review the listed location, schedule and travel requirements before applying for this role in Ladysmith, KwaZulu-Natal.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Ladysmith.
Our Commitment to Transformation
Beyond that, the organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across KwaZulu-Natal, and recruitment is intended to be fair and transparent.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Ladysmith.
Core Functions
- Prepare daily, weekly and monthly sales reports for the store manager
- Assist with receiving deliveries and verifying goods against invoices
- Up-sell and cross-sell products in line with branch sales targets
- Support stock counts and assist with cycle-count investigations
- Train new team members on store procedures and product knowledge
- Replenish stock and rotate displays in line with promotional cycles
- Monitor shrinkage indicators and flag suspicious activity
- Conduct daily cash-ups and reconcile takings against the POS report
Who We’re Looking For
- Clear verbal communication skills appropriate to the role; additional languages are an advantage
- Awareness of consumer protection and B-BBEE principles
- Comfortable operating point-of-sale systems and handling cash
- Basic computer literacy (MS Office, email)
- Able to perform the essential standing and customer-service duties, with reasonable accommodation where applicable
- Visual merchandising flair or formal training is an advantage
- Matric / National Senior Certificate (Grade 12)
If most of these boxes are ticked, you are encouraged to put your name forward.