Medical Receptionist

Work-Force

Listing live now. Role: Medical Receptionist. Location: Christiana, North West. The team is hiring and seeks a candidate who can step in and deliver from week one.

About the Opportunity

The organisation is investing in its Christiana operation, and this Medical Receptionist position reflects that commitment. The successful candidate will work across the health jobs function and contribute to the wider North West business.

Communication runs both ways. Managers across the health jobs team in North West make time for one-to-ones, and people are expected to speak up early when something needs attention.

Quality is everyone’s job. Whether the Medical Receptionist is processing a transaction, supporting a colleague or handling a customer query, the standard expected in North West is consistently high and consistently fair.

The Environment

Equally, the environment is clinical, regulated and patient-centred. Shift work, infection control protocols and clear scope-of-practice boundaries are part of every working day.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Christiana site adheres to the standards expected of a responsible South African employer.

Notably, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in North West.

Growing With Us

This role can grow with you. Strong performers in the health jobs team in Christiana have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Christiana team member.

About the Team

Equally, the team you will be working with is fast-paced and energetic. Things move quickly across the Christiana office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when North West operations get busy.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Notably, the team structure and working relationships for this role in Christiana will be explained during the hiring process.

What You’ll Be Doing

  • Maintain a clean, safe and welcoming clinical environment
  • Participate in multi-disciplinary ward rounds and care planning
  • Monitor vital signs and escalate clinical concerns to the attending clinician
  • Support quality improvement audits and clinical governance reviews
  • Liaise with medical aids and process pre-authorisations where required
  • Manage stock levels of consumables and report shortages timeously
  • Mentor student nurses and junior staff during their rotations
  • Assist with admissions, discharges and patient transfers

Minimum Requirements

  • BLS, ACLS or PALS certification where applicable to the role
  • Working knowledge of POPIA as it applies to patient information
  • Current registration with SANC or relevant professional body
  • Empathy, integrity and respect for patient dignity
  • Up-to-date immunisations as required by occupational health policy
  • Commitment to ongoing CPD and clinical learning
  • Computer literacy and experience with electronic health records

Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.

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