Work-Force
A Shift Supervisor is needed in Upington. The role focuses on consistent delivery, accurate work and clear communication across the Northern Cape operation.
About This Position
This Shift Supervisor role has been briefed against a clear set of outcomes for Upington. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the retail jobs pipeline across Northern Cape.
Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.
Internal documentation, process notes and shared playbooks make it easier for the Shift Supervisor to step into the retail jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.
Working in Upington
Upington continues to grow as an employment hub in Northern Cape, with in the Kathu iron ore belt. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Upington.
If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Upington, Northern Cape.
The Environment
The work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.
Crucially, a respectful, professional environment is the standard in Northern Cape. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Upington site adheres to the standards expected of a responsible South African employer.
Core Functions
- Monitor shrinkage indicators and flag suspicious activity
- Keep the store, change rooms and stockroom clean and organised
- Support stock counts and assist with cycle-count investigations
- Conduct daily cash-ups and reconcile takings against the POS report
- Promote loyalty programmes and capture customer information lawfully
- Greet customers and provide a friendly, helpful in-store experience
What You’ll Need
- Comfortable operating point-of-sale systems and handling cash
- Strong verbal communication skills in English; second language an advantage
- Experience with stock counting and basic inventory principles
- Ability to work as part of a team in a fast-paced retail environment
- Honest, dependable and security-aware in line with shrinkage controls
- Minimum of 1-2 years’ experience in a customer-facing retail role
Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.