Shift Supervisor

Listing live now. We believe great workplaces are built on great people. We are looking for a Shift Supervisor in Bloemfontein, and we encourage applicants from across Free State to consider this opportunity.

About This Position

The Shift Supervisor position is part of an ongoing recruitment drive across Free State. The brief has been shaped carefully, with a focus on delivery in Bloemfontein and across the retail jobs space.

Communication runs both ways. Managers across the retail jobs team in Free State make time for one-to-ones, and people are expected to speak up early when something needs attention.

Internal documentation, process notes and shared playbooks make it easier for the Shift Supervisor to step into the retail jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the retail jobs group in Bloemfontein.

The Environment

Equally, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.

A respectful, professional environment is the standard in Free State. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Equally, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Bloemfontein site adheres to the standards expected of a responsible South African employer.

Equal Opportunity

Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Bloemfontein.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Bloemfontein.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Free State.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Meet the Team

You will join a tight-knit, collaborative team that knows the retail jobs side of the business inside out. The Bloemfontein group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Importantly, the team mix in Bloemfontein reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Working in Bloemfontein

Equally, the role is based in Bloemfontein, in the Welkom gold fields. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Bloemfontein and the broader Free State region.

Many candidates already living within reach of Bloemfontein cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Free State economy.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Bloemfontein.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Bloemfontein, Free State.

Key Responsibilities

• Support stock counts and assist with cycle-count investigations
• Operate point-of-sale systems and process payments accurately
• Train new team members on store procedures and product knowledge
• Up-sell and cross-sell products in line with branch sales targets
• Greet customers and provide a friendly, helpful in-store experience
• Replenish stock and rotate displays in line with promotional cycles
• Promote loyalty programmes and capture customer information lawfully
• Keep the store, change rooms and stockroom clean and organised

Candidate Profile

• Visual merchandising flair or formal training is an advantage
• Strong verbal communication skills in English; second language an advantage
• Numerate and accurate, with attention to detail on cash-ups
• Minimum of 1-2 years’ experience in a customer-facing retail role
• Experience with stock counting and basic inventory principles
• Matric / National Senior Certificate (Grade 12)
• Ability to work as part of a team in a fast-paced retail environment

Importantly, if most of these boxes are ticked, you are encouraged to put your name forward.