Shift Supervisor

Listing live now. Role: Shift Supervisor. Location: Hermanus, Western Cape. The team is hiring and seeks a candidate who can step in and deliver from week one.

About This Position

The Shift Supervisor vacancy forms part of how the Hermanus branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the retail jobs side of the business moving forward.

Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.

Crucially, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Hermanus also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

Stakeholders for this position include line managers, peers across the retail jobs team and trusted external partners. Building those relationships early makes the next twelve months in Hermanus much easier.

Meet the Team

Equally, the team you will be working with is fast-paced and energetic. Things move quickly across the Hermanus office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Western Cape operations get busy.

In addition, the team mix in Hermanus reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Based in Hermanus

Hermanus continues to grow as an employment hub in Western Cape, with near the Cape Town International Airport hub. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Hermanus.

Many candidates already living within reach of Hermanus cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Western Cape economy.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Hermanus, Western Cape.

Where You’ll Work

Equally, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.

Practically speaking, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Hermanus site adheres to the standards expected of a responsible South African employer.

A respectful, professional environment is the standard in Western Cape. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

What We Offer

Notably, the company invests in the people who join it. From structured onboarding to ongoing skills development, you will find clear paths to grow your career in retail jobs from your base in Hermanus. Many colleagues across Western Cape have moved into senior roles after starting in positions just like this one.

Notably, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Hermanus keep progressing.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Western Cape.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Hermanus teams.

Daily Duties

• Ensure compliance with health, safety and consumer protection regulations
• Keep the store, change rooms and stockroom clean and organised
• Promote loyalty programmes and capture customer information lawfully
• Maintain visual merchandising standards on the sales floor
• Prepare daily, weekly and monthly sales reports for the store manager
• Assist with receiving deliveries and verifying goods against invoices
• Greet customers and provide a friendly, helpful in-store experience
• Train new team members on store procedures and product knowledge

Who We’re Looking For

• Visual merchandising flair or formal training is an advantage
• Ability to work as part of a team in a fast-paced retail environment
• Comfortable operating point-of-sale systems and handling cash
• Awareness of consumer protection and B-BBEE principles
• Matric / National Senior Certificate (Grade 12)
• Willingness to work public holidays and end-of-month peaks

Beyond that, if most of these boxes are ticked, you are encouraged to put your name forward.