Shift Supervisor

A Shift Supervisor position is being filled in Gqeberha. Suitable candidates from across Eastern Cape are invited to submit their applications for review.

About the Opportunity

This Shift Supervisor role has been briefed against a clear set of outcomes for Gqeberha. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the retail jobs pipeline across Eastern Cape.

Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Gqeberha team.

Internal documentation, process notes and shared playbooks make it easier for the Shift Supervisor to step into the retail jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Gqeberha teams, and the new Shift Supervisor will feel that from the first week.

Career Growth

Crucially, this role can grow with you. Strong performers in the retail jobs team in Gqeberha have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Beyond that, internal mobility is encouraged. People who start in Gqeberha have moved into roles in other branches, specialist functions and project teams across Eastern Cape.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Gqeberha team member.

A Typical Day

Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.

The Gqeberha office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Gqeberha.

In addition, the rhythm rewards people who plan ahead but also pivot quickly when Eastern Cape operations throw up the unexpected.

Our Commitment to Transformation

Crucially, the organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across Eastern Cape, and recruitment is intended to be fair and transparent.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Gqeberha.

Notably, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Eastern Cape.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Why Join Us

You will join a team that values respectful collaboration, honest feedback and shared wins. The Gqeberha colleagues take pride in supporting one another and in doing the retail jobs side of the business properly, day in and day out.

Importantly, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

Importantly, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

Based in Gqeberha

Working in Gqeberha means a place along the Sunshine Coast tourism belt, with a steady flow of activity and a strong local economy. The team has built solid relationships across the Eastern Cape region, and the Gqeberha office benefits from those long-standing connections.

Many candidates already living within reach of Gqeberha cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Gqeberha, Eastern Cape.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Gqeberha.

Your Role

• Monitor shrinkage indicators and flag suspicious activity
• Up-sell and cross-sell products in line with branch sales targets
• Support stock counts and assist with cycle-count investigations
• Promote loyalty programmes and capture customer information lawfully
• Operate point-of-sale systems and process payments accurately
• Prepare daily, weekly and monthly sales reports for the store manager
• Maintain visual merchandising standards on the sales floor

Who We’re Looking For

• Able to perform the essential standing and customer-service duties, with reasonable accommodation where applicable
• Honest, dependable and security-aware in line with shrinkage controls
• Customer-first mindset with a friendly, approachable manner
• Basic computer literacy (MS Office, email)
• Clear verbal communication skills appropriate to the role; additional languages are an advantage

If most of these boxes are ticked, you are encouraged to put your name forward.