Work-Force
Whether you are an experienced Sales Consultant or stepping into the role for the first time, there is space for you in Ficksburg. The team hires on merit and across communities in Free State.
About This Position
The Sales Consultant vacancy forms part of how the Ficksburg branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the retail jobs side of the business moving forward.
Communication runs both ways. Managers across the retail jobs team in Free State make time for one-to-ones, and people are expected to speak up early when something needs attention.
Quality is everyone’s job. Whether the Sales Consultant is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Free State is consistently high and consistently fair.
Stakeholders for this position include line managers, peers across the retail jobs team and trusted external partners. Building those relationships early makes the next twelve months in Ficksburg much easier.
Where You’ll Work
Practically speaking, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Ficksburg site adheres to the standards expected of a responsible South African employer.
In addition, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Importantly, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Free State.
Why Join Us
You will join a team that values respectful collaboration, honest feedback and shared wins. The Ficksburg colleagues take pride in supporting one another and in doing the retail jobs side of the business properly, day in and day out.
Crucially, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.
Practically speaking, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.
Career development may be available depending on the role, business needs and the hiring organisation’s policies.
Based in Ficksburg
Ficksburg continues to grow as an employment hub in Free State, with along the N1 central corridor. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.
Candidates should review the listed location, schedule and travel requirements before applying for this role in Ficksburg, Free State.
Many candidates already living within reach of Ficksburg cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Free State economy.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Ficksburg.
Diversity and Inclusion
In addition, the organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across Free State, and recruitment is intended to be fair and transparent.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Ficksburg.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Crucially, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Free State.
About the Team
In addition, the team you will be working with is fast-paced and energetic. Things move quickly across the Ficksburg office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Free State operations get busy.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Equally, the team structure and working relationships for this role in Ficksburg will be explained during the hiring process.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Core Functions
- Assist with receiving deliveries and verifying goods against invoices
- Support stock counts and assist with cycle-count investigations
- Greet customers and provide a friendly, helpful in-store experience
- Respond to customer queries, complaints and product returns
- Train new team members on store procedures and product knowledge
- Up-sell and cross-sell products in line with branch sales targets
- Ensure compliance with health, safety and consumer protection regulations
- Promote loyalty programmes and capture customer information lawfully
Essential Criteria
- Honest, dependable and security-aware in line with shrinkage controls
- Minimum of 1-2 years’ experience in a customer-facing retail role
- Matric / National Senior Certificate (Grade 12)
- Numerate and accurate, with attention to detail on cash-ups
- Clear verbal communication skills appropriate to the role; additional languages are an advantage
- Visual merchandising flair or formal training is an advantage
If most of these boxes are ticked, you are encouraged to put your name forward.