Retail Sales Assistant

Work-Force

This is a current vacancy. Looking for your next move as a Retail Sales Assistant in Witbank? A role has just opened that gives you real responsibility and a clear path forward in Mpumalanga.

About This Position

The organisation is investing in its Witbank operation, and this Retail Sales Assistant position reflects that commitment. The successful candidate will work across the retail jobs function and contribute to the wider Mpumalanga business.

Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Witbank team.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the retail jobs group in Witbank.

What Your Day Looks Like

Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.

Practically speaking, the Witbank office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

In addition, the rhythm rewards people who plan ahead but also pivot quickly when Mpumalanga operations throw up the unexpected.

Diversity and Inclusion

Beyond that, the organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Witbank.

Key Outputs

  • Monitor shrinkage indicators and flag suspicious activity
  • Prepare daily, weekly and monthly sales reports for the store manager
  • Respond to customer queries, complaints and product returns
  • Ensure compliance with health, safety and consumer protection regulations
  • Promote loyalty programmes and capture customer information lawfully

What You’ll Need

  • Numerate and accurate, with attention to detail on cash-ups
  • Basic computer literacy (MS Office, email)
  • Honest, dependable and security-aware in line with shrinkage controls
  • Strong verbal communication skills in English; second language an advantage
  • Ability to stand for long periods and work shifts including weekends
  • Comfortable operating point-of-sale systems and handling cash

Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.

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