Retail Sales Assistant

A Retail Sales Assistant is needed in Mthatha. The role focuses on consistent delivery, accurate work and clear communication across the Eastern Cape operation.

About the Opportunity

The Retail Sales Assistant vacancy forms part of how the Mthatha branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the retail jobs side of the business moving forward.

Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Mthatha team.

Stakeholders for this position include line managers, peers across the retail jobs team and trusted external partners. Building those relationships early makes the next twelve months in Mthatha much easier.

Your Future Here

This role can grow with you. Strong performers in the retail jobs team in Mthatha have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Mthatha team member.

Where You’ll Work

Crucially, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Mthatha site adheres to the standards expected of a responsible South African employer.

Practically speaking, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Equal Opportunity

Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Mthatha.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Eastern Cape.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Mthatha.

Key Responsibilities

• Keep the store, change rooms and stockroom clean and organised
• Replenish stock and rotate displays in line with promotional cycles
• Maintain visual merchandising standards on the sales floor
• Assist with receiving deliveries and verifying goods against invoices
• Conduct daily cash-ups and reconcile takings against the POS report

Candidate Profile

• Customer-first mindset with a friendly, approachable manner
• Comfortable operating point-of-sale systems and handling cash
• Strong verbal communication skills in English; second language an advantage
• Experience with stock counting and basic inventory principles
• Matric / National Senior Certificate (Grade 12)
• Awareness of consumer protection and B-BBEE principles
• Visual merchandising flair or formal training is an advantage

Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.