Work-Force
A Retail Operations Coordinator is needed in Sasolburg. The role focuses on consistent delivery, accurate work and clear communication across the Free State operation.
The Role
This Retail Operations Coordinator role sits within the retail jobs function in Sasolburg. It offers a defined scope, clear measures of success, and the support of an experienced team across Free State.
Communication runs both ways. Managers across the retail jobs team in Free State make time for one-to-ones, and people are expected to speak up early when something needs attention.
Internal documentation, process notes and shared playbooks make it easier for the Retail Operations Coordinator to step into the retail jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.
Your Workplace
The work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.
In addition, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Free State.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Sasolburg site adheres to the standards expected of a responsible South African employer.
Diversity and Inclusion
On top of that, the organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across Free State, and recruitment is intended to be fair and transparent.
On top of that, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Free State.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Sasolburg.
Why This Role
You will join a team that values respectful collaboration, honest feedback and shared wins. The Sasolburg colleagues take pride in supporting one another and in doing the retail jobs side of the business properly, day in and day out.
Notably, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.
Career development may be available depending on the role, business needs and the hiring organisation’s policies.
What You’ll Be Doing
- Replenish stock and rotate displays in line with promotional cycles
- Promote loyalty programmes and capture customer information lawfully
- Operate point-of-sale systems and process payments accurately
- Monitor shrinkage indicators and flag suspicious activity
- Conduct daily cash-ups and reconcile takings against the POS report
- Up-sell and cross-sell products in line with branch sales targets
- Train new team members on store procedures and product knowledge
- Assist with receiving deliveries and verifying goods against invoices
Candidate Profile
- Minimum of 1-2 years’ experience in a customer-facing retail role
- Customer-first mindset with a friendly, approachable manner
- Awareness of consumer protection and B-BBEE principles
- Numerate and accurate, with attention to detail on cash-ups
- Clear verbal communication skills appropriate to the role; additional languages are an advantage
- Experience with stock counting and basic inventory principles
Candidates who meet most of these criteria are welcome to be considered for the role.