Work-Force
Applications are warmly invited for a Loss Prevention Officer role based in Douglas. We welcome candidates from every background across Northern Cape who are ready to grow with us.
The Role
The organisation is investing in its Douglas operation, and this Loss Prevention Officer position reflects that commitment. The successful candidate will work across the retail jobs function and contribute to the wider Northern Cape business.
Beyond that, the organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Loss Prevention Officer taking on this position.
Quality is everyone’s job. Whether the Loss Prevention Officer is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Northern Cape is consistently high and consistently fair.
Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the retail jobs group in Douglas.
A Typical Day
Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.
On top of that, the Douglas office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
On top of that, the rhythm rewards people who plan ahead but also pivot quickly when Northern Cape operations throw up the unexpected.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Douglas.
The Environment
Equally, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.
A respectful, professional environment is the standard in Northern Cape. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.
Notably, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Douglas site adheres to the standards expected of a responsible South African employer.
Career Growth
Career progression here is real, not a slogan. The retail jobs space in Douglas offers a clear runway from delivery into team leadership and beyond, and managers sit down with each team member regularly to map out the next step in Northern Cape.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Douglas team member.
Internal mobility is encouraged. People who start in Douglas have moved into roles in other branches, specialist functions and project teams across Northern Cape.
Diversity and Inclusion
Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Douglas.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Douglas.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Northern Cape.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Key Outputs
- Replenish stock and rotate displays in line with promotional cycles
- Operate point-of-sale systems and process payments accurately
- Up-sell and cross-sell products in line with branch sales targets
- Respond to customer queries, complaints and product returns
- Support stock counts and assist with cycle-count investigations
- Assist with receiving deliveries and verifying goods against invoices
- Conduct daily cash-ups and reconcile takings against the POS report
- Train new team members on store procedures and product knowledge
Who We’re Looking For
- Numerate and accurate, with attention to detail on cash-ups
- Experience with stock counting and basic inventory principles
- Ability to work as part of a team in a fast-paced retail environment
- Visual merchandising flair or formal training is an advantage
- Ability to stand for long periods and work shifts including weekends
- Strong verbal communication skills in English; second language an advantage
- Honest, dependable and security-aware in line with shrinkage controls
If your CV speaks to the points above, this role is worth a closer look.