Retail Operations Coordinator

Step into a Retail Operations Coordinator role in Germiston and make your mark across Gauteng. The team is hiring now and wants to hear from sharp, committed candidates.

What This Role Involves

The Retail Operations Coordinator position is part of an ongoing recruitment drive across Gauteng. The brief has been shaped carefully, with a focus on delivery in Germiston and across the retail jobs space.

Practically speaking, the role suits a candidate who values consistency and clear communication. The Germiston operation runs on accurate work, steady relationships and a genuine respect for the people in the team.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Germiston teams, and the new Retail Operations Coordinator will feel that from the first week.

Working in Germiston

Working in Germiston means a place well-connected by Gautrain and major arterials, with a steady flow of activity and a strong local economy. The team has built solid relationships across the Gauteng region, and the Germiston office benefits from those long-standing connections.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Germiston.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Germiston, Gauteng.

Your Team

You will join a tight-knit, collaborative team that knows the retail jobs side of the business inside out. The Germiston group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Daily Duties

• Maintain visual merchandising standards on the sales floor
• Operate point-of-sale systems and process payments accurately
• Keep the store, change rooms and stockroom clean and organised
• Monitor shrinkage indicators and flag suspicious activity
• Greet customers and provide a friendly, helpful in-store experience
• Respond to customer queries, complaints and product returns
• Train new team members on store procedures and product knowledge
• Up-sell and cross-sell products in line with branch sales targets

What You’ll Need

• Awareness of consumer protection and B-BBEE principles
• Ability to work as part of a team in a fast-paced retail environment
• Matric / National Senior Certificate (Grade 12)
• Ability to stand for long periods and work shifts including weekends
• Willingness to work public holidays and end-of-month peaks
• Minimum of 1-2 years’ experience in a customer-facing retail role

On top of that, if most of these boxes are ticked, you are encouraged to put your name forward.