Work-Force
Bring your skills as a Retail Operations Coordinator to Oudtshoorn and join a team that moves fast. This Western Cape role is one to watch.
The Role
An experienced Retail Operations Coordinator is needed to support operations in Oudtshoorn. The role forms part of how the business keeps its retail jobs portfolio strong in Western Cape.
Communication runs both ways. Managers across the retail jobs team in Western Cape make time for one-to-ones, and people are expected to speak up early when something needs attention.
Quality is everyone’s job. Whether the Retail Operations Coordinator is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Western Cape is consistently high and consistently fair.
About Oudtshoorn
Working in Oudtshoorn means a place close to the Stellenbosch agricultural belt, with a steady flow of activity and a strong local economy. The team has built solid relationships across the Western Cape region, and the Oudtshoorn office benefits from those long-standing connections.
Many candidates already living within reach of Oudtshoorn cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Western Cape economy.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Oudtshoorn.
What Your Day Looks Like
Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.
The rhythm rewards people who plan ahead but also pivot quickly when Western Cape operations throw up the unexpected.
Beyond that, the Oudtshoorn office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
Our Commitment to Transformation
Inclusive recruitment is part of the organisation’s employment practices. Applicants are assessed on relevant qualifications, skills and experience for this role in Oudtshoorn.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Notably, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Western Cape.
What You’ll Be Doing
- Assist with receiving deliveries and verifying goods against invoices
- Keep the store, change rooms and stockroom clean and organised
- Conduct daily cash-ups and reconcile takings against the POS report
- Operate point-of-sale systems and process payments accurately
- Replenish stock and rotate displays in line with promotional cycles
- Up-sell and cross-sell products in line with branch sales targets
- Train new team members on store procedures and product knowledge
Candidate Profile
- Ability to work as part of a team in a fast-paced retail environment
- Minimum of 1-2 years’ experience in a customer-facing retail role
- Clear verbal communication skills appropriate to the role; additional languages are an advantage
- Customer-first mindset with a friendly, approachable manner
- Honest, dependable and security-aware in line with shrinkage controls
- Willingness to work public holidays and end-of-month peaks
- Numerate and accurate, with attention to detail on cash-ups
Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.