Records Officer

Looking for your next move as a Records Officer in Grahamstown? A role has just opened that gives you real responsibility and a clear path forward in Eastern Cape.

The Role

An experienced Records Officer is needed to support operations in Grahamstown. The role forms part of how the business keeps its administration jobs portfolio strong in Eastern Cape.

The organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Records Officer taking on this position.

Equally, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Grahamstown also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

Stakeholders for this position include line managers, peers across the administration jobs team and trusted external partners. Building those relationships early makes the next twelve months in Grahamstown much easier.

The Environment

Practically speaking, the environment is professional and structured. Expect a calm, well-organised office, a steady flow of support requests, and a strong culture of confidentiality.

A respectful, professional environment is the standard in Eastern Cape. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Practically speaking, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Grahamstown site adheres to the standards expected of a responsible South African employer.

What We Offer

You will join a team that values respectful collaboration, honest feedback and shared wins. The Grahamstown colleagues take pride in supporting one another and in doing the administration jobs side of the business properly, day in and day out.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Eastern Cape.

Practically speaking, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Grahamstown keep progressing.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Grahamstown teams.

Working in Grahamstown

In addition, the role is based in Grahamstown, along the Sunshine Coast tourism belt. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Grahamstown and the broader Eastern Cape region.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Grahamstown.

Many candidates already living within reach of Grahamstown cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Grahamstown, Eastern Cape.

Growing With Us

Career progression here is real, not a slogan. The administration jobs space in Grahamstown offers a clear runway from delivery into team leadership and beyond, and managers sit down with each team member regularly to map out the next step in Eastern Cape.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Grahamstown team member.

Internal mobility is encouraged. People who start in Grahamstown have moved into roles in other branches, specialist functions and project teams across Eastern Cape.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Your Team

Equally, the team you will be working with is fast-paced and energetic. Things move quickly across the Grahamstown office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Eastern Cape operations get busy.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Equally, the team mix in Grahamstown reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Core Functions

• Capture data accurately into internal systems and registers
• Liaise with suppliers, contractors and service providers
• Prepare meeting packs, agendas and minutes for internal forums
• Update intranet pages, notice boards and internal directories
• Manage diaries, meetings and travel logistics for the leadership team
• Answer incoming calls and route enquiries to the correct department
• Provide administrative support to projects and special initiatives

Candidate Profile

• 1-3 years’ experience in an administrative or front-office role
• Professional, courteous manner with strong customer-service orientation
• High attention to detail and accuracy in data capture
• Reliable, punctual and committed to high service standards
• Ability to work independently and manage competing deadlines
• Excellent telephone and email etiquette

Notably, if most of these boxes are ticked, you are encouraged to put your name forward.