Work-Force
A vacancy has been confirmed for a Administrative Clerk based in Potchefstroom, North West. The successful candidate will join an established team within the administration jobs function.
About the Opportunity
The Administrative Clerk vacancy forms part of how the Potchefstroom branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the administration jobs side of the business moving forward.
In addition, the organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Administrative Clerk taking on this position.
Stakeholders for this position include line managers, peers across the administration jobs team and trusted external partners. Building those relationships early makes the next twelve months in Potchefstroom much easier.
Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the administration jobs group in Potchefstroom.
Career Growth
This role can grow with you. Strong performers in the administration jobs team in Potchefstroom have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.
Internal mobility is encouraged. People who start in Potchefstroom have moved into roles in other branches, specialist functions and project teams across North West.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Potchefstroom team member.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Our Commitment to Transformation
Diverse teams build stronger workplaces. Applications are welcome from candidates of every background, language and community across North West, and recruitment is fair, transparent and aligned with the EE Act.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Potchefstroom.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across North West.
Meet the Team
In addition, the team you will be working with is fast-paced and energetic. Things move quickly across the Potchefstroom office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when North West operations get busy.
Notably, the team mix in Potchefstroom reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
The Environment
Equally, the environment is professional and structured. Expect a calm, well-organised office, a steady flow of support requests, and a strong culture of confidentiality.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Potchefstroom site adheres to the standards expected of a responsible South African employer.
On top of that, a respectful, professional environment is the standard in North West. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.
Importantly, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
What You’ll Be Doing
- Answer incoming calls and route enquiries to the correct department
- Support HR with onboarding logistics for new starters
- Manage diaries, meetings and travel logistics for the leadership team
- Provide administrative support to projects and special initiatives
- Update intranet pages, notice boards and internal directories
- Maintain visitor registers and ensure compliance with access protocols
- Prepare meeting packs, agendas and minutes for internal forums
Who We’re Looking For
- Experience supporting senior managers is an advantage
- Strong proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
- Matric / National Senior Certificate (Grade 12)
- Reliable, punctual and committed to high service standards
- High attention to detail and accuracy in data capture
- Excellent telephone and email etiquette
- Professional, courteous manner with strong customer-service orientation
Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.