Records Officer

The organisation is recruiting a Records Officer for its White River operation. The role forms part of a wider administration jobs portfolio across Mpumalanga.

The Role

An experienced Records Officer is needed to support operations in White River. The role forms part of how the business keeps its administration jobs portfolio strong in Mpumalanga.

Crucially, the successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its White River team on trust, and the Records Officer role will feel that from week one.

Stakeholders for this position include line managers, peers across the administration jobs team and trusted external partners. Building those relationships early makes the next twelve months in White River much easier.

Beyond that, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in White River also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

Day in the Life

Your day starts at the front of the business, ready to greet visitors, answer the switchboard and make sure the leadership diaries are in order. Through the morning you balance calls, couriers, capturing data and supporting projects with neat, accurate work. After lunch, you might be preparing minutes from a board pack, helping HR onboard a new starter, or chasing a courier across town. By close of day, every desk you support knows you have it covered, and the office is set up for a calm, productive tomorrow.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in White River.

Equally, the White River office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Importantly, the rhythm rewards people who plan ahead but also pivot quickly when Mpumalanga operations throw up the unexpected.

Career Growth

Career progression here is real, not a slogan. The administration jobs space in White River offers a clear runway from delivery into team leadership and beyond, and managers sit down with each team member regularly to map out the next step in Mpumalanga.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Internal mobility is encouraged. People who start in White River have moved into roles in other branches, specialist functions and project teams across Mpumalanga.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every White River team member.

Diversity and Inclusion

Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in White River.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in White River.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Mpumalanga.

Your Workplace

Notably, the environment is professional and structured. Expect a calm, well-organised office, a steady flow of support requests, and a strong culture of confidentiality.

Beyond that, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

A respectful, professional environment is the standard in Mpumalanga. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the White River site adheres to the standards expected of a responsible South African employer.

Why This Role

You will join a team that values respectful collaboration, honest feedback and shared wins. The White River colleagues take pride in supporting one another and in doing the administration jobs side of the business properly, day in and day out.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the White River teams.

Notably, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in White River keep progressing.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Mpumalanga.

Key Outputs

• Support HR with onboarding logistics for new starters
• Update intranet pages, notice boards and internal directories
• Answer incoming calls and route enquiries to the correct department
• File, scan and archive documents in line with retention policies
• Prepare meeting packs, agendas and minutes for internal forums

Essential Criteria

• Relevant administrative or office management qualification (advantageous)
• Professional, courteous manner with strong customer-service orientation
• Reliable, punctual and committed to high service standards
• Strong proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
• High attention to detail and accuracy in data capture
• Clear criminal record and contactable references
• Excellent telephone and email etiquette

Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.