Records Officer

Applications are warmly invited for a Records Officer role based in Komatipoort. We welcome candidates from every background across Mpumalanga who are ready to grow with us.

About This Position

An experienced Records Officer is needed to support operations in Komatipoort. The role forms part of how the business keeps its administration jobs portfolio strong in Mpumalanga.

The role suits a candidate who values consistency and clear communication. The Komatipoort operation runs on accurate work, steady relationships and a genuine respect for the people in the team.

Beyond that, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Komatipoort also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

Quality is everyone’s job. Whether the Records Officer is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Mpumalanga is consistently high and consistently fair.

A Typical Day

Your day starts at the front of the business, ready to greet visitors, answer the switchboard and make sure the leadership diaries are in order. Through the morning you balance calls, couriers, capturing data and supporting projects with neat, accurate work. After lunch, you might be preparing minutes from a board pack, helping HR onboard a new starter, or chasing a courier across town. By close of day, every desk you support knows you have it covered, and the office is set up for a calm, productive tomorrow.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Komatipoort.

In addition, the rhythm rewards people who plan ahead but also pivot quickly when Mpumalanga operations throw up the unexpected.

In addition, the Komatipoort office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Where You’ll Work

Crucially, the environment is professional and structured. Expect a calm, well-organised office, a steady flow of support requests, and a strong culture of confidentiality.

Beyond that, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

A respectful, professional environment is the standard in Mpumalanga. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Komatipoort site adheres to the standards expected of a responsible South African employer.

About Komatipoort

Komatipoort continues to grow as an employment hub in Mpumalanga, with along the N4 Maputo Development Corridor. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Komatipoort, Mpumalanga.

Many candidates already living within reach of Komatipoort cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Mpumalanga economy.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Komatipoort.

Diversity and Inclusion

Beyond that, the organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Mpumalanga.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Komatipoort.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Core Functions

• Answer incoming calls and route enquiries to the correct department
• Handle confidential information with discretion and in line with POPIA
• Manage diaries, meetings and travel logistics for the leadership team
• Prepare meeting packs, agendas and minutes for internal forums
• Maintain visitor registers and ensure compliance with access protocols
• Liaise with suppliers, contractors and service providers
• Support HR with onboarding logistics for new starters

Candidate Profile

• Experience supporting senior managers is an advantage
• Professional, courteous manner with strong customer-service orientation
• 1-3 years’ experience in an administrative or front-office role
• Excellent telephone and email etiquette
• Strong proficiency in MS Office (Word, Excel, Outlook, PowerPoint)

On top of that, if most of these boxes are ticked, you are encouraged to put your name forward.