Work-Force
Receptionist opportunity in Johannesburg, Gauteng.
We are looking for: A professional, proactive, and customer-focused Receptionist to manage our front-of-house operations. The successful candidate will ensure exceptional client service, efficient call handling, and accurate administrative support while maintaining effective control over documentation, office supplies, and internal coordination. Knowledge, Skills & Abilities Ability to multitask and effectively prioritise competing tasks.
Excellent verbal and written communication skills. Proficient in Microsoft Office (Word, Excel, Outlook). High level of professionalism, integrity, and confidentiality.
Excellent listening and interpersonal skills. Professional telephone and email etiquette. Excellent organisational and administrative skills.
Strong attention to detail and accuracy.
Key Responsibilities
Professionally manage the reception area and provide exceptional customer service to visitors and callers. Handle incoming calls, messages, appointments, and general enquiries efficiently. Coordinate courier services, mail, deliveries, and collections.
Maintain visitor access controls and ensure compliance with company security procedures. Perform general administrative duties, including data capturing, filing, scanning, and document management. Manage and maintain Proof of Delivery (POD), invoice, waybill, and credit note records.
Source supplier quotations and follow up on outstanding orders and deliveries. Monitor and coordinate office supplies, groceries, cleaning materials, and other consumables. Maintain company records, including telephone extension lists and administrative registers.
Ensure the reception and office areas remain organised, professional, and well-maintained. Boxes to tick: National Senior Certificate or equivalent to NQF 4 At least 4 years’ experience in Reception. Computer literacy with proficiency in Microsoft Office.
Previous experience in a customer-facing environment will be advantageous.