Receptionist

This is a current vacancy. We believe great workplaces are built on great people. We are looking for a Receptionist in Welkom, and we encourage applicants from across Free State to consider this opportunity.

About This Position

In addition, this Receptionist role has been briefed against a clear set of outcomes for Welkom. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the administration jobs pipeline across Free State.

Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.

Stakeholders for this position include line managers, peers across the administration jobs team and trusted external partners. Building those relationships early makes the next twelve months in Welkom much easier.

Quality is everyone’s job. Whether the Receptionist is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Free State is consistently high and consistently fair.

About Welkom

Welkom continues to grow as an employment hub in Free State, with close to the Bloemfontein judicial hub. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Welkom.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Welkom, Free State.

Many candidates already living within reach of Welkom cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Free State economy.

Meet the Team

You will join a tight-knit, collaborative team that knows the administration jobs side of the business inside out. The Welkom group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

The team structure and working relationships for this role in Welkom will be explained during the hiring process.

Equal Opportunity

Inclusive recruitment is part of the organisation’s employment practices. Applicants are assessed on relevant qualifications, skills and experience for this role in Welkom.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Importantly, inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Welkom.

Crucially, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Free State.

The Environment

On top of that, the environment is professional and structured. Expect a calm, well-organised office, a steady flow of support requests, and a strong culture of confidentiality.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Welkom site adheres to the standards expected of a responsible South African employer.

On top of that, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

In addition, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Free State.

What Your Day Looks Like

Your day starts at the front of the business, ready to greet visitors, answer the switchboard and make sure the leadership diaries are in order. Through the morning you balance calls, couriers, capturing data and supporting projects with neat, accurate work. After lunch, you might be preparing minutes from a board pack, helping HR onboard a new starter, or chasing a courier across town. By close of day, every desk you support knows you have it covered, and the office is set up for a calm, productive tomorrow.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Welkom.

Beyond that, the rhythm rewards people who plan ahead but also pivot quickly when Free State operations throw up the unexpected.

Beyond that, the Welkom office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Your Role

• Process invoices, requisitions and expense claims for approval
• Manage diaries, meetings and travel logistics for the leadership team
• Handle confidential information with discretion and in line with POPIA
• Answer incoming calls and route enquiries to the correct department
• Prepare meeting packs, agendas and minutes for internal forums
• Provide administrative support to projects and special initiatives
• Track and report on departmental KPIs through standard templates

Candidate Profile

• Good written and verbal communication skills appropriate to the role
• Comfortable working with finance, HR and operational systems
• Contactable references may be requested during the hiring process
• Professional, courteous manner with strong customer-service orientation
• Strong proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
• Reliable, punctual and committed to high service standards
• Relevant administrative or office management qualification (advantageous)

If your CV speaks to the points above, this role is worth a closer look.