Personal Assistant

Whether you are an experienced Personal Assistant or stepping into the role for the first time, there is space for you in Durban. The team hires on merit and across communities in KwaZulu-Natal.

The Role

The organisation is investing in its Durban operation, and this Personal Assistant position reflects that commitment. The successful candidate will work across the administration jobs function and contribute to the wider KwaZulu-Natal business.

Equally, the successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Durban team on trust, and the Personal Assistant role will feel that from week one.

Stakeholders for this position include line managers, peers across the administration jobs team and trusted external partners. Building those relationships early makes the next twelve months in Durban much easier.

Quality is everyone’s job. Whether the Personal Assistant is processing a transaction, supporting a colleague or handling a customer query, the standard expected in KwaZulu-Natal is consistently high and consistently fair.

Your Workplace

Crucially, the environment is professional and structured. Expect a calm, well-organised office, a steady flow of support requests, and a strong culture of confidentiality.

Equally, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in KwaZulu-Natal.

Beyond that, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Durban site adheres to the standards expected of a responsible South African employer.

Growing With Us

Career progression for this administration jobs role in Durban depends on the hiring organisation’s policies, role requirements and business needs in KwaZulu-Natal.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Internal mobility is encouraged. People who start in Durban have moved into roles in other branches, specialist functions and project teams across KwaZulu-Natal.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Durban team member.

About Durban

Durban continues to grow as an employment hub in KwaZulu-Natal, with along the lush KZN North Coast. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Durban, KwaZulu-Natal.

Many candidates already living within reach of Durban cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local KwaZulu-Natal economy.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Durban.

Your Team

In addition, the team you will be working with is fast-paced and energetic. Things move quickly across the Durban office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when KwaZulu-Natal operations get busy.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Equally, the team structure and working relationships for this role in Durban will be explained during the hiring process.

What Your Day Looks Like

Your day starts at the front of the business, ready to greet visitors, answer the switchboard and make sure the leadership diaries are in order. Through the morning you balance calls, couriers, capturing data and supporting projects with neat, accurate work. After lunch, you might be preparing minutes from a board pack, helping HR onboard a new starter, or chasing a courier across town. By close of day, every desk you support knows you have it covered, and the office is set up for a calm, productive tomorrow.

Beyond that, the rhythm rewards people who plan ahead but also pivot quickly when KwaZulu-Natal operations throw up the unexpected.

Practically speaking, the Durban office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Durban.

Key Outputs

• Provide administrative support to projects and special initiatives
• Handle confidential information with discretion and in line with POPIA
• Answer incoming calls and route enquiries to the correct department
• Process invoices, requisitions and expense claims for approval
• Prepare meeting packs, agendas and minutes for internal forums

What You’ll Need

• Ability to work independently and manage competing deadlines
• Good written and verbal communication skills appropriate to the role
• Discretion when handling confidential and POPIA-sensitive information
• Excellent telephone and email etiquette
• Contactable references may be requested during the hiring process

If your CV speaks to the points above, this role is worth a closer look.