Public Relations Officer

Work-Force

A Public Relations Officer position is being filled in Richards Bay. Suitable candidates from across KwaZulu-Natal are invited to submit their applications for review.

The Role

The Public Relations Officer position is part of an ongoing recruitment drive across KwaZulu-Natal. The brief has been shaped carefully, with a focus on delivery in Richards Bay and across the marketing jobs space.

Equally, the organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Public Relations Officer taking on this position.

Quality is everyone’s job. Whether the Public Relations Officer is processing a transaction, supporting a colleague or handling a customer query, the standard expected in KwaZulu-Natal is consistently high and consistently fair.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Richards Bay teams, and the new Public Relations Officer will feel that from the first week.

Why This Role

Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Richards Bay contributes to real outcomes for clients and colleagues across the marketing jobs space in KwaZulu-Natal.

Importantly, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Richards Bay keep progressing.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in KwaZulu-Natal.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Richards Bay teams.

About Richards Bay

Practically speaking, the role is based in Richards Bay, along the lush KZN North Coast. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Richards Bay and the broader KwaZulu-Natal region.

Many candidates already living within reach of Richards Bay cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local KwaZulu-Natal economy.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Richards Bay, KwaZulu-Natal.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Richards Bay.

What Your Day Looks Like

You usually start by scanning campaign dashboards over coffee, checking performance against targets and flagging anything that needs attention. Mornings are often given to creative work — briefing designers, refining copy, planning the next content drop — while afternoons mix stakeholder meetings, agency calls and a steady stream of approvals. In between, you’re watching what competitors are doing, listening to what customers are saying online, and shaping the next set of experiments to push the brand forward.

Crucially, the rhythm rewards people who plan ahead but also pivot quickly when KwaZulu-Natal operations throw up the unexpected.

Crucially, the Richards Bay office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Richards Bay.

Equal Opportunity

Equally, the organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Richards Bay.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across KwaZulu-Natal.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Core Functions

  • Ensure all marketing complies with POPIA and consumer protection codes
  • Support sales teams with collateral, presentations and trade activations
  • Test, learn and iterate on creative, channels and audience targeting
  • Plan and execute integrated marketing campaigns across digital and traditional channels
  • Maintain the editorial and content calendar across owned channels
  • Track campaign performance against KPIs and produce monthly reports
  • Coordinate events, sponsorships and community activations
  • Create on-brand content for web, social, email and in-store

Who We’re Looking For

  • Awareness of POPIA and consumer protection requirements
  • Experience with email marketing platforms (Mailchimp, HubSpot, etc.)
  • Ability to work cross-functionally with sales, design and product teams
  • Familiarity with the South African media and influencer landscape
  • Excellent written and verbal communication in English
  • Proven experience managing paid media campaigns

Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.

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