Work-Force
Purpose of the Role: To represent the Customer Voice within the company, ensuring effective communication and quality management both internally and with external suppliers. The role focuses on achieving quality objectives, managing risks, and ensuring adherence to quality standards throughout the program lifecycle.
Key Responsibilities:
- Quality Objectives and Planning:
- Identify initial Program Quality objectives and develop a comprehensive quality management plan.
- Regularly monitor and follow up on quality objectives, including safety, regulation, environmental factors, and perceived quality.
- Cascade quality objectives to internal and external suppliers.
- Risk Management and Compliance:
- Conduct risk assessments based on FMEA (Failure Mode and Effects Analysis), special characteristics, capabilities, tolerance stacks, PPM (Parts Per Million), etc.
- Have the authority to halt processes or product deliveries in case of serious non-conformance.
- Validation and Testing:
- Approve the “Design Validation Plan” and “Production Validation Test” established by Engineering, ensuring completion according to program milestones.
- Lead the development and production of measurement, checking, and testing fixtures and gauges.
- Define control plans and ensure conformity, perceived quality, and traceability of parts throughout the development phases.
- Documentation and Reporting:
- Prepare and compile PPA (Production Part Approval) files.
- Support the Plant Quality Engineer with the submission of initial samples and process validation audits.
- Customer Relations:
- Lead the relationship with Customer Program Quality.
- Apply Program Management System and Engineering Change Management standards.
Qualifications:
- Education:
- Master’s degree in Engineering.
- Experience:
- 3-5 years of proven experience in the Automotive industry.
- In-depth knowledge of quality engineering techniques.
- Trained in Program Management System.
- Skills:
- Strong customer relationship skills.
- Above average communication, leadership, and interpersonal skills.
- International mindset with bilingual proficiency (English required).