Work-Force
Bring your skills as a IT Support Technician to Brits and join a team that moves fast. This North West role is one to watch.
About This Position
This IT Support Technician role has been briefed against a clear set of outcomes for Brits. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the it jobs pipeline across North West.
Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.
Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Brits teams, and the new IT Support Technician will feel that from the first week.
Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the it jobs group in Brits.
Why Join Us
Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Brits contributes to real outcomes for clients and colleagues across the it jobs space in North West.
Career development may be available depending on the role, business needs and the hiring organisation’s policies.
The package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.
Beyond that, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.
Meet the Team
In addition, the team you will be working with is fast-paced and energetic. Things move quickly across the Brits office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when North West operations get busy.
In addition, the team structure and working relationships for this role in Brits will be explained during the hiring process.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Your Workplace
Importantly, the environment is hybrid-friendly where the role allows, with collaborative tooling, modern source-control workflows and a strong emphasis on shared ownership of code and incidents.
On top of that, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in North West.
In addition, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Brits site adheres to the standards expected of a responsible South African employer.
Diversity and Inclusion
Inclusive recruitment is part of the organisation’s employment practices. Applicants are assessed on relevant qualifications, skills and experience for this role in Brits.
In addition, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for North West.
In addition, inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Brits.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Growing With Us
Importantly, career progression for this it jobs role in Brits depends on the hiring organisation’s policies, role requirements and business needs in North West.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Brits team member.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Internal mobility is encouraged. People who start in Brits have moved into roles in other branches, specialist functions and project teams across North West.
Key Responsibilities
- Implement security best practices in line with POPIA obligations
- Participate in code reviews and contribute to technical design discussions
- Maintain technical documentation, architecture diagrams and runbooks
- Automate repetitive operational tasks using scripts and tooling
- Collaborate with product and design teams during sprint planning
- Build and maintain CI/CD pipelines for reliable, repeatable releases
- Manage user access, identity and endpoint security across the estate
- Plan and execute infrastructure upgrades with minimal downtime
What You’ll Need
- Relevant IT qualification (degree, diploma or recognised certifications)
- Ability to mentor junior team members on best practices
- Experience with Git, branching strategies and pull-request workflows
- Familiarity with CI/CD pipelines and infrastructure-as-code
- Experience with containerisation (Docker, Kubernetes) is an advantage
If most of these boxes are ticked, you are encouraged to put your name forward.