IT Support Technician

Work-Force

Bring your skills as a IT Support Technician to Stellenbosch and join a team that moves fast. This Western Cape role is one to watch.

The Role

An experienced IT Support Technician is needed to support operations in Stellenbosch. The role forms part of how the business keeps its it jobs portfolio strong in Western Cape.

Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Stellenbosch team.

Quality is everyone’s job. Whether the IT Support Technician is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Western Cape is consistently high and consistently fair.

About the Team

The team you will be working with is fast-paced and energetic. Things move quickly across the Stellenbosch office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Western Cape operations get busy.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Notably, the team structure and working relationships for this role in Stellenbosch will be explained during the hiring process.

Diversity and Inclusion

In addition, the organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across Western Cape, and recruitment is intended to be fair and transparent.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Stellenbosch.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

About Stellenbosch

In addition, the role is based in Stellenbosch, on the N2 corridor toward the Cape Winelands. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Stellenbosch and the broader Western Cape region.

Many candidates already living within reach of Stellenbosch cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Western Cape economy.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Stellenbosch, Western Cape.

Your Role

  • Monitor system health using observability tools and respond to alerts
  • Build and maintain CI/CD pipelines for reliable, repeatable releases
  • Implement security best practices in line with POPIA obligations
  • Collaborate with product and design teams during sprint planning
  • Write clean, testable code that follows the team’s coding standards
  • Manage user access, identity and endpoint security across the estate
  • Plan and execute infrastructure upgrades with minimal downtime

Minimum Requirements

  • Experience with Git, branching strategies and pull-request workflows
  • 2-5 years’ commercial software development experience
  • Working knowledge of cloud platforms (AWS, Azure or GCP)
  • Understanding of secure development principles aligned with POPIA
  • Exposure to monitoring and observability tooling
  • Good written and verbal communication for technical and non-technical audiences
  • Comfortable working in agile delivery teams

Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.

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